Hampton Inn and Suites by Hilton North Haven

Visited the area to attend a graduation ceremony at New Haven. This I was told is a brand new hotel so everything was top of the line - both facilities and services… Their breakfast is generous with a reasonable variety of morning meals .. my fav was the waffle and the fresh fruits. The room was very clean spacious and quiet. Staff are friendly and very professional..Because I needed to go to the city center on a daily bases, I was offered free rides via their accommodating clean shuttle van driven by very respectful and highly professional drivers. I stayed 6 nights and very much enjoyed my stay .. Toward the end of my stay I discovered that there are nice venues to explore directly next or near the hotel. i.e. a cinema complex, Olive Garden restaurant, Barnes and Nobles bookstore, Target, Chic Fillet and many more. Will certainly try it again if I ever come back to New Haven. Thanks to all of the Team, I sure did have a great experience!

The room was fine, but the AC unit was VERY loud. We could not turn it off or change the settings. Called the front desk who said there was no one in the hotel who could help us at that time. We did check in fairly late so I can understand that, but when I shared my concerns the next morning with the front desk by text I was told, "Our chief engineer checked the room and said the system was clear...no noises were detected." So, I guess that's the way it is supposed to sound, which does not allow for a good night's sleep, or they thought I was making it up? In fact, after I finally fell asleep, it made such a loud sound that it actually woke me up. I won't stay there again and if you want a decent night's sleep, I would recommend you stay somewhere else too.