"An 'eco-chic' termite cage"
Don't be fooled by the photos. Behind the aesthetic veneer lies disastrous management. A room with no window overlooking the garden, a bathroom with shoddy workmanship, and, the pièce de résistance: a headboard literally devoured by termites. Sleeping on a wooden plank with a token mattress topper is anything but eco-friendly; it's simply contempt for the customer.
As for the food, spending three days in Kep without seeing a single piece of seafood is quite an achievement. The concept of "respect for nature" is a convenient excuse when it's used to justify a garden plunged into total darkness at night and rudimentary comfort. A huge disappointment.
I forgot to mention that I requested a refund for my nights. After reaching an agreement with the owner, I received a flat refusal, along with a trip request. They were alright and refunded me for almost two out of three nights, but not for my sleepless night ;-) and the terrible back pain.
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