Capella Singapore

First time staying at Capella and it met all my expectations – absolutely flawless. They offer complimentary afternoon tea, and there are three restaurants. I had dinner at Kai Jia and then enjoyed a drink outdoors, as the temperature was pleasant. Overall, there weren't many diners. The facilities, environment, and service were all excellent.

This was the best hotel experience. The service was excellent, very attentive and thoughtful. The welcome drink was delicious. I met Meixin during check-in, and she was very patient and proactive in helping me with an upgrade and then giving me a tour and explanation after I moved in. The room facilities were also comprehensive. The only minor drawback was the water; it took a long time to heat up, which was a bit inconvenient when showering. The hotel offers a free shuttle bus to Universal Studios/Resorts World Sentosa, making travel quite convenient. There were plenty of dining options. The Italian restaurant for breakfast had seasonings that were generally too salty, and the tiramisu had a lot of water seeping from the bottom, which affected the taste, but the pizza was good. Cassia offered very authentic Cantonese flavors. The Pineapple Room above the lobby had great drinks, and the snacks were generously portioned. Meixin even gave me a peacock doll during check-out. Overall, it was a very comfortable experience. All the staff I encountered were warm and friendly, remembered guests' names, and actively offered assistance. Thumbs up!

Second time at Capella! From check-in to check-out, everything was seamless. The front desk was very efficient, and the room was quiet and clean. The environment is perfect for families with kids, and every staff member was attentive and thoughtful. It was an amazing stay, I truly recommend it to everyone!