Royal Mansour Marrakech

It was a rocky start with the fast track entry at the airport getting messed up. They didn’t have our names at the fast track desk and were really rude to us about it despite us explaining our situation to them. It really left a bad first impression since we were hoping to have a smooth and comfortable entry into the country. It’s what you expect booking “the best hotel in Marrakech” after all. At this point I was regretting not going with Amanjena. However, as we got to the hotel, the beautiful interior and attentive staff did melt our hearts a little. The staff members at breakfast were particularly pleasant. The Italian restaurant and its tasting menu was quite delightful too. But the afternoon tea left a lot to be desired. Unprofessional staff (the birds got to the cakes multiple times before they got served, they brought out the wrong tea for me, etc) made me wonder how they could be so different from the breakfast team. Regardless the hotel was undoubtedly very beautiful and we did have a wonderful time overall.

Central Marrakech, but an oasis amongst the hubub. A short walk to the souk and square and so peaceful. No noise whatsoever from the streets and town. Absolute luxury and amazing attention to detail. Every room is a riyad of its own - we had 3 floors (living room, bedroom and roof terrace with plunge pool). Amazing decor! Amazing fresh seafood at Le Jardin terrace restaurant where we ate both evenings. A BIG lavish treat, but worth it. Not cheap, but you can see why - it's head and shoulders above anything else in Marrakech.

Quite simply the best Hotel we’ve ever stayed in. Everything at the Royal Mansour is absolutely impeccable, the hotel itself is stunning, the riad’s have been exceptionally styled and decorated, the gardens are incredible and the staff, facilities, food and beverage are all superb. We stayed in premier riad, which was set out over three floors. The ground floor had an open courtyard with beautiful traditional tiles and fountain, a lovely place to sit in the shade during the heat of the day. Inside the living space is and first floor bedroom suite felt really luxurious, and the rooftop terrace and plunge pool were a nice private spot to chill out if you didn’t want to head to the pool or go out and explore. The pool area at the hotel is fantastic, a wonderful place to chill out during the day. The staff were perfect, there for anything that you needed but not intrusive. We sampled all of the restaurants and bars whilst we were at the hotel, all of them are excellent, but our food highlight was probably dinner in the Grand Moroccain. The spa was also fantastic, we took advantage of some of the traditional hammam treatments, and the Spa building itself is a really cool, with excellent facilities and places to relax. One of the biggest surprises is the setting, the hotel is only a 15 minute walk from the centre of Marrakesh, the souk and all of the history that you would want to immerse yourself in, but as soon as you step behind the hotel gates, you could be a million miles away from all of the hustle and bustle in your luxury oasis. The staff were all exceptional during our stay making it a truly memorable experience and we would head back to the Royal Mansour in a heartbeat.

We have enjoyed two completely different hotels in Marrakesh, one very shiny and flashy… with masses of posing going on… and another equally special but far more laid-back and unpretentious. This hotel is completely over the top, I have to give it five stars but I was only overawed by how pretentious it was. It is beautiful throughout, although I didn’t think that much of their top restaurant or of the service in the bars. Even so, which is probably the top hotel in Marrakesh..