Meliá Purosani

Excellent, absolutely excellent! The service attitude here is genuinely much better than in Jakarta.

This was the most anticipated accommodation of my sixth trip to Indonesia, but the hygiene was just so-so, you'll need to overlook that. The access to the Executive Lounge was a silver lining in Yogyakarta, where alcohol is hard to come by.

This was my second stay here. The location is great, with easy access to the city center, which is very convenient. The hotel offers excellent hospitality, with free photo services and towel rentals at the pool, which really enhanced our family's stay and helped us create lasting memories. I would definitely choose this hotel again if I have the opportunity.

Perhaps it's because I was backpacking, or maybe because I was new to the place and didn't tip the bellhop, but I felt like I was treated differently. 1. My Borobudur souvenir slippers went missing while being transported from the lobby to my room. I only discovered this on my checkout day. The service staff tried hard to find them but couldn't. These shoes weren't expensive but held special meaning to me. 2. When I used the hotel's laundry service, the staff didn't proactively deliver my clothes after they were done. Instead, I had to call them before they brought the clothes to my room. What's more, two people came: one with the clothes and another with a POS machine for me to pay on the spot. At other hotels, laundry and other additional services are usually settled all at once during checkout. This made me feel disrespected, as if they thought I would try to skip out on the payment. 3. I ordered takeout to the hotel, and the app showed it had been delivered. I went to the front desk myself only to find my order wasn't there. After informing the front desk, I waited at least another 10 minutes before staff brought my food from outside the hotel. I really don't think the service here lives up to its so-called five-star rating. I won't be staying here again.

The room was spacious, and the hotel's garden and pool were definite bonuses. Breakfast was excellent too. It's a great place for a trip to Yogyakarta. Every staff member was incredibly friendly, and I was very satisfied.

The hotel is centrally located, very close to Malioboro Street, with plenty of shopping malls and restaurants nearby. The breakfast spread was excellent, and the front desk staff were friendly.

The room was clean and quite spacious. The staff provided excellent service, and the restaurant offered great value for money.