Khmer Mansion Residence

This is hands down the best hotel service I have ever experienced. The moment we arrived and before we even stepped out of the car, a front desk receptionist came running out to greet us with iced water and cold towels. Throughout our stay, whenever guests returned from outside, staff members would come out to offer iced water and towels to help us beat the heat. The receptionist who checked us in was adorable. She personally escorted me to the room, then sat barefoot and knelt beside the coffee table to walk me through the hotel's services with great skill. When it was time to check out, it was also her who presented me with a handmade scarf as a souvenir. After I got into the car, she stood by the roadside watching until we drove out of sight. Before leaving, I asked to take a photo with her, and she told me her name was P. Haha, lovely name! It’s the first time I’ve ever felt genuinely reluctant to leave a hotel. On the day of check-in, the hotel sends a welcome snack platter including spring rolls, sticky rice, shrimp crackers, and freshly squeezed juice. The straw was made from a lotus stem, which was a very unique touch. Breakfast is à la carte, freshly prepared to order, and very fresh and delicious. The restaurant is right by the pool, just over 20 meters away from the ground-floor rooms—open the door and you're practically there, super convenient. I caught a cold on my second day, and the restaurant staff kindly prepared an extra cup of warm honey tea for me, saying it would help soothe my throat. Haha, so heartwarming! The hotel's architecture and design feature distinct Khmer characteristics. It looks amazing in photos when lit up at night, resembling a glittering miniature landscape after the rain. When I extended my stay for another day, they gave me a free upgrade to a large ground-floor room. I could step right out into the pool and head straight back inside for a shower. There was also a private small courtyard at the back and a skylight bathtub. The TV allows you to log into your own YouTube account for casting, which was incredibly user-friendly. 袈 The hotel also offers a complimentary one-way tuk-tuk service; you can book in advance to go anywhere, which is very convenient. All in all, this hotel is easily the gold standard of hotels in Siem Reap, especially the service—it's truly royal treatment, fit for a Khmer king! A huge thank you to the entire hotel team, especially the lovely P (not entirely sure if that's the correct spelling). I hope to visit Cambodia again someday! 🇰🇭

The hotel is very close to Pub Street and offers a free tuk-tuk ride there. Every time you return, you're greeted with iced water and a cold towel. The staff are incredibly friendly and the experience was great, though there's still some construction going on near the hotel.

A great hotel, with the most outstanding aspect being the staff's excellent morale; every day, all the service staff I saw were full of energy. The hotel itself is well-maintained, the rooms are very clean, and even come with a small balcony~ The breakfast selection is also good, with freshly cooked noodles available, and a rotating meat dish daily to replenish protein. If you get up early to watch the sunrise, you can even order a breakfast basket. The only minor headache is that the hotel is a bit far from the city center, so I recommend taking a taxi for round trips. Once, walking back to the hotel from downtown, I was barked at ferociously by a pack of dogs when passing through a small alley.