Five-Star Bay Hotel (Hangzhou West Lake Hubin Yongjin Plaza)
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Five-Star Bay Hotel (Hangzhou West Lake Hubin Yongjin Plaza)

Experience Five-Star Bay Hotel (Hangzhou West Lake Hubin Yongjin Plaza), a 3-star hotel in Hangzhou. It holds a rating of 9.5/10 from 6663 reviews, combining quality and value, with rates starting at NZD 26.

Check-In & Check-Out

From 14:00 until 12:00

Nearby Attractions

West Lake Sightseeing Bus: 0.32 km away

Yi Park: 0.44 km away

Xihu Tiandi: 0.46 km away

Amenity Highlights

Pets policy: Pets are not allowed.

Breakfast style: Chinese

Food & Drink: Restaurant

The above hotel prices are based on Trip.com for February 5-February 11.

Five-Star Bay Hotel (Hangzhou West Lake Hubin Yongjin Plaza)

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We Price Match
China travel essentials
Easy to reach
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Most card payments accepted
Varied breakfast
Sparkling clean
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Amenities
All amenities
Very nice experient staying in this hotel. Helpful and friendly staff. Good bed, good room.
Surroundings
Metro: Ding'an Road
(520m)
Metro: Longxiangqiao
(860m)
Airport: Hangzhou Xiaoshan International Airport
(28.3 km)
Train: Hangzhou Railway Station
(2.6 km)
Train: Hangzhoudong Railway Station
(10.7 km)
Landmarks: West Lake Sightseeing Bus
(320m)
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6

Smart Room (Double Bed) (Special Promotion)

1 Queen bed
No window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Smart room controls
Private toilet
Room Details
Check Availability
5

Executive Smart Room - City-View (Double Bed)

1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Smart room controls
Private toilet
Room Details
Check Availability
4

Smart Room (2 Beds) (Special Promotion)

2 Single bed
No window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Smart room controls
Private toilet
Room Details
Check Availability
5

Fresh Air Smart Twin Room

2 Single bed
Window faces hallway
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Smart room controls
Private toilet
Room Details
Check Availability
5

Fresh Air Smart Triple Room

3 Single bed
Window faces hallway
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Smart room controls
Private toilet
Room Details
Check Availability
6

Xinfeng Smart Double Bed Room

1 Queen bed
Window faces hallway
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Smart room controls
Private toilet
Room Details
Check Availability
5

Fresh Air Smart Business Twin Room

2 Single bed
Window faces hallway
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Smart room controls
Private toilet
Room Details
Check Availability
8

Premier Smart Family Room

1 Queen bed and 1 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Smart room controls
Private toilet
Room Details
Check Availability
5

Delightful Smart Family Room

1 Queen bed and 1 Single bed
Window faces hallway
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Smart room controls
Private toilet
Room Details
Check Availability
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64 guests in a row gave their stay a positive rating.
Average for similar properties in Hangzhou
Most Mentioned
Review summary
Powered by AI
Transportation and Accessibility: The hotel’s proximity to subway stations, public transport, and taxi availability ensures seamless travel. Free luggage storage and delivery robot services further enhance convenience for travelers.(based on 2,677 reviews)
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 3, 2026
The hotel's location is incredibly close to West Lake, and it's also very near the central business district. There are plenty of delicious food options nearby. We visited West Lake and Leifeng Pagoda, and public transportation was also very convenient. The facilities are comprehensive, practical, clean, and comfortable. The service was excellent, and the environment was great and spacious.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 3, 2026
The hotel offers luggage storage, and there's a robot that delivers food – it's pretty smart too! The room has voice control, which is super convenient. It's also incredibly close to West Lake, which I visited and the scenery is truly beautiful; I highly recommend it. There are also great food options nearby.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 3, 2026
This hotel is conveniently located near West Lake and close to the commercial district. Across the street, you can catch the #7 bus to Lingyin Temple, which is a great way to get around. It's also a short walk, about 10 minutes, to Ding'an Road. Fantastic location, highly recommend! The facilities are good too, and it's very clean.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 3, 2026
The hotel's location on Yan'an Road is very close to West Lake, making it easy to visit many attractions. There are also plenty of great restaurants in the commercial district, and I visited several popular 'influencer' spots which were very photogenic. West Lake itself is beautiful, though I only have some photos from my travels and none specifically of the lake. Next time I'm in Hangzhou, I'll definitely recommend this place to my friends.
Original TextTranslation provided by Google
L‍i‍l‍y‍B‍1‍1‍1‍2
February 3, 2026
The hotel's location is absolutely fantastic, just 300 meters from West Lake! I easily walked to the commercial area, enjoyed some delicious food, and even bought local specialties to take back home for my friends. I'll definitely be recommending this hotel to them, especially because of the exceptional service. It was truly wonderful. I'll definitely be back to Hangzhou and stay here again next time!
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 3, 2026
The hotel is located on the fifth floor near West Lake, which is a great location. The facilities are very complete, and everything is spotlessly clean. The environment is excellent, much better than what you'd expect for this price point. I had a very comfortable stay. The voice-controlled curtains are a really nice touch. Highly recommended!
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 3, 2026
The hotel's location is fantastic, super close to West Lake, and the sunrise over the lake is absolutely beautiful. The weather was also great these past few days, so I could really enjoy the sunrise and the equally stunning sunset. Plus, getting around from here is incredibly convenient, and the service was exceptional – really top-notch! They even helped me with my luggage, and the front desk offers luggage storage as well.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 2, 2026
The room was clean and tidy, and the hotel is very close to the West Lake area with convenient transportation nearby. Bus route 7 can take you directly to Lingyin Temple. You can check in on the fifth floor, and they offer free luggage storage and package receiving services. The room also has a bright vanity mirror, which is great for doing makeup. I really liked this hotel, and the service was excellent.
Original TextTranslation provided by Google

Services & Amenities

Restaurant
Style: Buffet
Open for: Breakfast
Dining options: Property guests only
Business hours: [Mon - Sun] 07:00-09:30

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00

Front desk hours: 24/7

The property will provide check-in details after booking

Guests Accepted
Guests from all countries/regions are welcome at this property

Child policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.

Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.

Breakfast
CuisineChinese
StyleBuffet
Opening hours[Mon - Sun] 06:30-09:30 Open
HeightFee
Children under 1.1m in height
Free
Children between 1.1–1.4m in height
CNY 15.00 (approx. NZD 3.59) per person
Children over 1.4m in height
CNY 30.00 (approx. NZD 7.18) per person
Adult
Buffet:CNY 30.00 (approx. NZD 7.18) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Service animals
Service animals are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

  • Cash

You might be wondering

What are the check-in and check-out times at Five-Star Bay Hotel (Hangzhou West Lake Hubin Yongjin Plaza)?

Check-in time at Five-Star Bay Hotel (Hangzhou West Lake Hubin Yongjin Plaza) starts at 14:00, and check-out time is by 12:00.

Does Five-Star Bay Hotel (Hangzhou West Lake Hubin Yongjin Plaza) have a pool?

No, Five-Star Bay Hotel (Hangzhou West Lake Hubin Yongjin Plaza) does not have a pool for guests.

Are pets allowed at Five-Star Bay Hotel (Hangzhou West Lake Hubin Yongjin Plaza)?

No, pets are not allowed at Five-Star Bay Hotel (Hangzhou West Lake Hubin Yongjin Plaza).

Does Five-Star Bay Hotel (Hangzhou West Lake Hubin Yongjin Plaza) serve breakfast?

Yes, Five-Star Bay Hotel (Hangzhou West Lake Hubin Yongjin Plaza) serves breakfast for guests. Breakfast options include Chinese style.

How much does it cost to stay at Five-Star Bay Hotel (Hangzhou West Lake Hubin Yongjin Plaza)?

Room prices at Five-Star Bay Hotel (Hangzhou West Lake Hubin Yongjin Plaza) vary by travel dates, hotel policy, and other factors. Enter your travel dates to see current prices.

How to get to Five-Star Bay Hotel (Hangzhou West Lake Hubin Yongjin Plaza) from the nearest airport?

The nearest airport is Hangzhou Xiaoshan International Airport, located about 48 mins from hotel by car (28.3 km) away.

What’s the cancellation policy at Five-Star Bay Hotel (Hangzhou West Lake Hubin Yongjin Plaza)?

The cancellation policy at Five-Star Bay Hotel (Hangzhou West Lake Hubin Yongjin Plaza) depends on your room type and booking terms.

Does Five-Star Bay Hotel (Hangzhou West Lake Hubin Yongjin Plaza) offer airport transfers?

No, Five-Star Bay Hotel (Hangzhou West Lake Hubin Yongjin Plaza) does not provide airport transfers for guests.

About This Property

Nearest AirportHangzhou Xiaoshan International Airport
Distance to Airport28.91KM
Nearest Train StationHangzhou Railway Station
Distance to Train Station2.62KM
Nearest Subway StationDing'an Road
Distance to Subway Station0.52KM
Average Price FromNZD132
Hotel Star Rating3
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