Hilton Molino Stucky Venice

The hotel is very new and beautiful, and the location isn't too remote. You can go up to the rooftop terrace to enjoy the view of Venice. The breakfast is just average, but you have to ask the staff for drinks like coffee and tea 🤦🏻♀️—absolute hell for introverts and totally unnecessary. The service feels pretty mediocre; the front desk didn't proactively give us the Wi-Fi password when we checked in. Initially, when we tried connecting using our room number and name, it showed that everything was chargeable. We had to go back to the front desk and found out we had to become members to get free Wi-Fi. It took quite a bit of hassle before we could finally get online. We ran into a hotel staff member waiting for the elevator by the elevator bank. Just as I was about to smile and say hello, the staff member looked at us, turned around, and bolted, skipping the elevator altogether. There was a water dispenser right next to my room, which was pretty convenient for getting water. The room also had one of those mini-bars where you get charged just by touching the items.

The hotel environment is wonderful, surrounded by beautiful scenery. The breakfast was plentiful and the service was also great. The only downside was that no complimentary water was provided. Overall, I am very satisfied to stay at a five-star Hilton in Venice for this price. However, the complimentary shuttle boat is no longer available, and it now costs €18 per person one way. You can choose to take the Vaporetto (water bus) instead, which is also very convenient, but if you have large luggage, you need to assess your ability to carry it across the bridges.

The environment is nice, and the service is great. However, you'll need to plan your itinerary in advance for transportation. You don't necessarily need to buy the boat tickets separately; you can book them directly through the hotel.

My first time in Venice and I was very pleased with the hotel's location and service. Cozy, comfortable beds, excellent breakfast, and beautiful surroundings! Thank you 😍

The location is absolutely perfect, situated on a quiet island. Experiencing the boat rides back and forth every morning and evening was wonderful. Having dinner at the island's restaurant in the evening was very satisfying—it was reasonably priced and extremely delicious.

The room's location was decent, but since it's not on the main island, we had to pay €15 per person daily for the hotel shuttle boat. Also, the hotel provides NO complimentary drinking water! NO complimentary drinking water! NO complimentary drinking water! A small bottle of water costs €6, and there's nowhere nearby to buy any. If you don't want to fall into this trap, choose this hotel carefully! On our first night, I messaged the hotel asking how to get there by boat but received no reply. We ended up taking a public ferry and then lugging our luggage across a bridge. For guests who aren't strong, it's best to confirm arrival methods in advance! The most outrageous part was being overcharged €48 upon checkout. They charged me for another room's bill (my room number ended in 0, theirs in 6). The signatures were completely different, but they didn't even check. It took ages, and they had an attitude like they were doing me a favor by finally letting me leave. Absolutely ridiculous!