We stayed at The Queensgate Hotel and chose it mainly because of its location. It’s around an 8-minute walk from the Royal Albert Hall and about 10 minutes from some of London’s best museums, including the Science Museum, the Victoria and Albert Museum and the Natural History Museum. If you’re planning to visit these places, I think this is a really convenient area to stay.
It’s also a good choice if you want to be close to the main attractions but still have somewhere comfortable to come back to and rest after a busy day.
The room was smaller than we expected and quite compact, but it was comfortable enough for our stay. One thing that was really important for us, especially during the summer, was having air conditioning in the room. London can get surprisingly warm in summer, so having air conditioning definitely made our stay more comfortable.
I also really liked the coffee machine in the room. It worked very well once we figured out how to use it, although it did take us a little while to get it going! There isn’t a kettle in the room, but the coffee machine can also provide hot water.
One thing to keep in mind is that the coffee machine can be quite noisy when it’s running, so if you’re staying with someone who is a light sleeper, it might be better not to use it late at night or very early in the morning.
We received a lovely fruit welcome from the hotel staff, which was such a nice touch and made us feel very welcome. Just as a small suggestion for the future, perhaps the bowl could be covered with cling film to keep the fruit protected and fresh. It’s only a little suggestion, as we really appreciated the thoughtful welcome gift.
A special thank you to Alfadi at reception, who was very welcoming and friendly. Check-in was quick and easy, which was great after travelling.
I’d also like to say a big thank you to Venky. While my guest was resting in the lobby area, he kindly offered a complimentary bottle of water. It was a small gesture, but very thoughtful and considerate.
We also really appreciated how friendly the staff were throughout our stay. They always greeted us with a welcoming smile and were happy to help with our luggage or arrange a taxi when needed. These little touches made us feel well looked after.
Breakfast is served on the lower ground floor and costs around £20 per person. It’s a buffet-style breakfast with a good variety of food, so there was plenty to choose from.
One small thing I noticed was that the milk was provided in individual glass bottles. I understand this is probably a hygiene choice, but I found the bottles a little difficult to open, and I think some elderly guests might find them even harder to manage. Personally, I think having milk available in a jug would be a little easier and more convenient.
Overall, we had a lovely stay at The Queensgate Hotel. The location was definitely the biggest advantage for us, especially being so close to the Royal Albert Hall and all the museums. The friendly staff, air-conditioned rooms and convenient location made it a good base for exploring London.
If you’re coming to London mainly to explore the museums and attractions around South Kensington, I think it’s a very convenient place to stay.