Aspen Select

Cold air coming under entry door of room. Cold in room when heat wasn't going. Stayed one night due to my sister get out of hospital earlier. Booked for 2 nights and can't get refunded for the night I DIDN'T STAY. Would recommend staying at a better hotel.

I’ve stayed here dozens of times. This stay we had no heat in our room. At checkout I told the front desk he should have maintenance check our room heater. I had a picture of the thermostat and showed him the air temp in the room was a chilly 62 degrees. He responded by saying they had turned off the boilers yesterday because it was warm outside. I told him that was ridiculous and wondered why they were not turned on again for the night. When I told him we woke in the middle of the night and we were cold, he simply stated we should have called the front desk and they would have brought us a space heater. I told him that’s ridiculous and 62-63 degrees is unacceptable. He offered no other solution, apology, or a credit of any sort. This is very disappointing as most of my other stays here were just fine.

Very good location near St Mary hospital and clean and large room, but the breakfast was too small and not enough.

Nice rooms and peaceful place to sleep. Breakfast was ok but could use an upgrade. Staff was awesome

Check in staff was very rude and not that helpful. Our room door opening was right on the edge of a descending stairway. My husband cannot walk well and I was very worried about him making a misstep and falling down the open stairwell. Rooms were too dark and dingy. Bathroom extremely small. Parking facilities horrible.

The room was very comfortable. we stayed 2 nights and the came in and made the room up in between. Many hotels are not doing that anymore. They had coffee in the lobby as well as a coffee maker in the room which was nice. The shuttle had very comfortable seats and very nice drivers. I would definitely stay again.

From checking in to final check out, the staff was very helpful and friendly. Room was very clean and comfortable. I would recommend Aspen Select to anyone. Thanks for everything you did for us.

Great location and proximity to St Mary’s hospital. Parking was easy. Bed was comfortable. Plant of shuttle stops to Mayo.