Econo Lodge Inn & Suites Old Saybrook - Westbrook

Looks are deceiving. Property is well maintained at street level. We were going to stay a second night but checked out the next morning. The room, the bed, the only chair, the refrigerator and microwave were all rescued from a thrift store as well as all of the furniture. No hair dryer in the bathroom Entry door would not fully shut allowing light and heat into the room. Room looked like a converted storage room. We paid for a second night and requested not to be charged in our email to management. As of this post our email has been unanswered.

This is the most outdated, filthiest $140 stay I’ve ever experienced. The only positive was the laminate floors.

Would never stay here again. The hotel completely smelled like weed—-the front, rooms, and linens. (If it hadn’t been so late we would have gone on). It was REALLY bad. Aside from this, the beds were bad and on springs that you could feel through the mattress. It was like sleeping on a bad futon. And it creaked when you moved. I would NOT recommend staying here.

I'm elderly person this was the greatest hotel I ever been there everything was excellent the breakfast was amazing housekeeper kept my room immaculate I enjoyed my stay I love feeding the ducks on the ponds I have a disease I'm allergic to the sun I love the gazebo it was so refreshing at night to see sunrises and sunsets I do plan to come here all the time it deserves a five star the people they hired are very professional keep it up

While it appears they are in the midst of renovating, ie, painting, new carpets in hallway, the pool was not open. Later read reviews that it hasn't worked the last 3+ years! False advertisement for pool as well as breakfast. Didn't bother w/breakfast as I read another review that it was "grab & go" coffee & a waffle! How does one enjoy a waffle to go? The room "216" itself was OK but the shower curtain was grungy at the bottom, towels mediocre. Ironing board broken & bottom dresser drawers kept opening. Left a maintenance request so hopefully fixed for next person. On the brite side, staff was pleasant.

The bedding smelled and the mattress was old. The rugs in the hallways were old and smelled . There was an odor throughout the motel. The staff was friendly and the price was reasonable but I will never book an Econo Lodge again. Extremely disappointed

Pounding/constuction ubove my room all day ever day. Coffee machine in lobby had bubbles coming out therefore soap not rinsed out. Pot smoke in hallway coming up the stairs from workers smoking right outside the sliding door came right up the stairs. Towels were washed with a pile of yard leaves as the towels had leafs in them and stained. Not a vey clean room.

ROCK HARD BEDS, COULDN'T SLEEP, FILTHY, STAINED TOWELS, NO BLANKETS ON BEDS, RUN DOWN, TERRIBLE VALUE. They have let this place go to have more $$ in their pockets. So sad. I stayed 8.5 years ago and it was nice.

The room was clean and comfortable. The Ac unit worked well. I was able to get a good nights sleep. Although I didn't need to use them, there were plenty of shops nearby.