This is an absolutely terrible establishment. The staff are arrogant, the cleanliness is awful, and the rooms are awful. I booked full board, but they said alcoholic beverages weren't included and had to be paid for. This wasn't noted in the booking details. I wasn't allowed to bring my own; they insisted I buy alcohol and drinks myself. The cola was lukewarm and flat, the soda was brandless, and the alcohol was of poor quality, all at exorbitant prices. The receptionist was incredibly rude and had zero communication skills. They kept telling me to speak to the owner, but the owner was nowhere to be found. They told me to drink my alcohol in my room, and when I pointed out there was no table or coffee table, they told me to bring a small table from beside the sun loungers to our room. There's no elevator, I have to carry a table up two flights of stairs to my room. Also, you can't bring food; I can't use the cafeteria, and you can't use it with alcohol you bought from outside. When I said I wanted to set up a table in my room, you still couldn't bring food. You're not a conservative establishment, what kind of nonsense is this? I had an argument, and after a chef intervened, I managed to set up my table and drink my alcohol in a tense atmosphere. No one should ever go there. Personally, I was very dissatisfied. You'll waste your money and your vacation.
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