Mercure Miyagi Zao Resort & Spa

Great hotel with a spacious onsen area. The outdoor onsen has two pools, which can easily accommodate a large number of guests. There are two complimentary welcome drink sessions: the first is from 14:30 to 17:30, offering draft beer, wine, ice cream, and snacks; the evening session runs from 20:00 to 22:00, featuring a variety of whiskies and sakes to taste. Both sessions come with pleasant background music to enjoy.

Great place with an onsen. You can book it without meals. There is a complimentary snack bar, which creates a very nice atmosphere. The hotel is a short drive away and offers beautiful waterfall views. This hotel is also very conveniently located for anyone wanting to visit the crater lake "Okama" at the summit of the volcano.

I was very pleased with the welcome drink and night drink service. However, I was a bit bothered by some stains on the sofa and the vanity chair.

The hotel offers a free evening happy hour where you can enjoy plenty of drinks, along with snacks like cheese and crackers. The hot spring is very comfortable and clean, and yukatas are provided. However, it can get quite crowded, and the elevator tends to be a bit packed.

This was my first time visiting, and I was impressed by how large, spacious, and clean the hotel and rooms were. The all-you-can-drink beer and other beverages in the lounge, along with the late-night alcohol and snacks, were an excellent service. We paid an extra 5,000 yen for the dinner buffet. While it was tasty, I honestly felt it wasn't worth the 5,000 yen as there wasn't a main dish. The onsen had an open-air bath, but since it was on the first floor, the walls were high, and there was no view. The onsen itself was spacious and good, but the water temperature was a bit too lukewarm for my liking. The in-room bath was large and clean. Be careful not to lose your room key, as there's a 2,000 yen replacement fee. I would definitely like to stay here again when I visit Miyagi. There aren't any shops nearby, so it's a good idea to prepare your own food beforehand. However, you don't need to worry about drinks or alcohol. All the staff were kind and helpful, which was a plus.

Located at the foot of Mount Zao, this hotel, now part of the Mercure group, shows its age. There's a very large free parking lot in front of the hotel! The hot springs are excellent, and the breakfast, a delicious Japanese meal, is also very good. They even offer a complimentary drink bar in the evening with a wide selection of alcoholic beverages! The only slight downside is that the evening drink bar closes at 10 PM. The room was clean, but you could tell it had some years on it, and the carpet felt a bit old. Overall, though, it's a good hotel!

It's been a while since I last stayed here. They offered complimentary drinks🥤 on the first floor in the afternoon and evening, which was a very nice touch. I would definitely love to stay here again given the chance. The hot spring♨️ is fantastic, and they even have a sauna. It was the absolute best way to unwind and relieve fatigue.

A wonderful experience! Although I didn't get to try the hot springs, the hotel is very spacious with a lovely environment. Overall, it's quite good, and the service attitude of the staff was excellent!