The staff member I interacted with was professional, courteous, and efficient throughout my stay. Additionally, the property appeared to be well-maintained, and the grounds were neatly groomed, creating a positive first impression.
However, my primary concern was the cleanliness of the assigned room specifically the bathroom. Upon entering the bathroom, I immediately noticed an odor of urine and feces. The toilet bowl contained dried fecal matter stuck inside the toilet bowl, which suggested that the bathroom had not been properly cleaned or inspected by housekeeping prior to our arrival.
Due to the unsanitary condition of the bathroom, I was forced to leave the property at approximately 8:45 p.m. to purchase cleaning supplies from a local store so that I could clean and sanitize the bathroom before using it.
Additionally, upon entering the bedroom area, we were greeted by a large fly buzzing around the room. The persistent fly buzzing noise disrupted my sleep and made it difficult to rest comfortably throughout the night.
While I appreciate the professionalism of the staff member and the overall appearance of the property, the cleanliness issue in the room significantly impacted my experience. I hope management will address these concerns with housekeeping and quality control procedures to ensure future guests receive accommodations that meet appropriate cleanliness standards!