Jul 6–Jul 72 Adults
Birkin International Hotel
Lot 12191, Kawasan Bandar XLV, Melaka Tengah, Melaka State, 75200, Malaysia
8.3/10Very good
228 reviews
Highlights
More
Airport pick-up available
Ideal location
Comfy rooms
Delicious breakfast
Great Location
MapTrain: Pulau Sebang/Tampin
36.3 km
Train: Batang Melaka
48.3 km
Airport: Malacca International Airport
12.5 km
Reviews
228 reviewsVery good
Verified Reviews
- Cleanliness8.5
- Amenities8.3
- Location8.1
- Service8.3
Amenities
Hotel Description
Stay at Birkin International Hotel in Melaka Tengah, a 5-star hotel with 8.3/10 from 225 reviews. It offers good value with quality service, and prices start from US$94.
Check-In & Check-Out
From 15:00 until 12:00
Nearby Attractions
MoCity Fun Park: 0.58 km away
Asia Fun Park: 0.36 km away
Muzium Kapal Selam: 0.59 km away
Amenity Highlights
Leisure: Close to Animals, Massage room, Billiards room
Pets policy: Pets are not allowed.
Breakfast style: Western
Food & Drink: Room service, Snack bar, Cafe, Restaurant, Bar, Halal meals provided, Lobby bar, Alcohol-free rooms (on request)
You might be wondering
What are the check-in and check-out times at Birkin International Hotel?
Check-in time at Birkin International Hotel starts at 15:00-23:30, and check-out time is by 12:00.Does Birkin International Hotel have a pool?
Yes, Birkin International Hotel has a swimming pool for guests.Are pets allowed at Birkin International Hotel?
No, pets are not allowed at Birkin International Hotel.Does Birkin International Hotel serve breakfast?
Yes, Birkin International Hotel serves breakfast for guests. Breakfast options include Western style.How much does it cost to stay at Birkin International Hotel?
Room prices at Birkin International Hotel vary by travel dates, hotel policy, and other factors. Enter your travel dates to see current prices.How to get to Birkin International Hotel from the nearest airport?
The nearest airport is Malacca International Airport, located about 22 mins from hotel by car (12.5 km) away.What’s the cancellation policy at Birkin International Hotel?
The cancellation policy at Birkin International Hotel depends on your room type and booking terms.Does Birkin International Hotel offer airport transfers?
Yes, Birkin International Hotel offers Airport pick-up service, Airport drop-off service for guests. We recommend contact ahead to confirm availability and pricing.
Haven't found the right hotel yet?
- shuttle bus driver Mr Ali; very friendly, knowledgeable and sincere in helping his guests
- Level 7 kids club and playground - very big and child friendly
Negatives
- Security; no need to scan key card to use the elevator, ANYONE can walk in and press any floor they want to
- Housekeeping; for a so-called 5 star hotel, i give you 2 stars. Upon entering the suite, the Balcony had dead insects and dried up leaves from the plotted plant not swept away; I requested for prayer mats and the housekeeper came with floor mats, and when i said i requested for prayer mats, she said i had written down floor; when my request was done verbally through the phone with the operator!
- Toilet door lock has a design flaw which makes it difficult to lock and unlock; the hook doesn’t sit into the door frame correctly
- No shower niche or shelves to place toiletries in the shower; one has to put it on the floor or open the glass door to reach for the toiletries on the vanity
- Breakfast buffet; food was okay, but not enough local fare. Your national drink is Teh Tarik but it was not available. Another guest requested for it but was told they will be charged separately for it.
Do not name yourself after a luxury brand if your standard is mediocre . It is very misleading to people and disappointing that a hotel less than a year old and brands itself as 5-star has to iron out so many issues.
The only positive I could say about this hotel is they have both indoor and outdoor playground fo kids. Even so, the outdoor playground was littered with trash. It's absolutely dismal.
Upon check-in, we found that the room had not been properly cleaned. The floor was dirty, there was leftover food in the sink, the fridge had visible stains, and the minibar had not been replenished. This was unacceptable and far below the standard we expected.
What made the experience even worse was the poor service. We complained twice and waited for over an hour, but no one came to address the issues. It was also extremely difficult to contact the hotel, as calls to the front desk repeatedly went unanswered.
A clean room and responsive service are basic expectations for any hotel. Unfortunately, both were lacking during our stay. The lack of attention to cleanliness and customer service left us very frustrated and disappointed.
After waiting for 1.5 hours, I called customer service again. They informed us that we would be moved to another room, but the same problems remained. The bed sheets had stains, and the minibar was still not replenished. There were even leftover drinks from a previous guest, which clearly had not been checked by housekeeping. This showed a serious lack of attention to cleanliness and quality control.
I hope the management takes these issues seriously and improves both housekeeping standards and guest support.