The Ritz-Carlton, Chicago
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The Ritz-Carlton, Chicago
No. 2 of Scenic Hotels in Chicago
at Water Tower Place, 160 E Pearson St, Chicago, Illinois, 60611, United States
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We Price Match
Highlights
Great views
Ideal location
Pets welcome
Lots to doAmenities
Indoor swimming pool
Spa
Massage room
Gym
Private parking
Bar
Conference room
Multi-function room
All amenities
Property Description
The Ritz-Carlton, Chicago, offers an iconic address that unites the city, lake, and sky in a vibrant and luxurious setting. At our luxury hotel in Chicago on the Gold Coast, the legacy lives through generations of families, travelers, and trailblazers, providing a coveted setting to enjoy what matters most. Cherished heritage, community soul, landmark service, and Midwest sincerity are all to be found at this downtown Chicago hotel. Our beacon of hospitality is the backdrop for new and established voices in connecting, reconnecting and uncovering the dynamic energy of Chicago.
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9.0/10
This one is awesome.
All 103 reviews
Surroundings
Metro: Chicago
(580m)
Metro: Grand
(1.1 km)
Airport: Midway International Airport
(21.0 km)
Airport: O'Hare International Airport
(28.3 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
4
King Room with City View Non smoking
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Movies
Check Availability
6
Lakeside Suite
1 King bed and 1 Sofa bed
90-93m² | Floor: 15-30
Has window
Non-smoking
Air conditioning
Minibar
TV
Toothbrushes
Check Availability
3
Skyline Suite, 1 Bedroom Suite, 1 King, Sofa Bed, City View
1 King bed and 1 Sofa bed
Air conditioning
Private bathroom
Minibar
Movies
Check Availability
2
King Room With City View
1 King bed
Air conditioning
Private bathroom
Private toilet
Conditioner
Check Availability
5
Magnificent Mile Suite with Michigan Avenue View
1 King bed and 1 Sofa bed
77-79m² | Floor: 24-27
Has window
Non-smoking
City view
Check Availability
11
King Guest Room with Lake View and Club Lounge Access Non smoking
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Toothbrushes
Check Availability
4
Room, 1 King Bed, Accessible, Lake View (Mobility W/ Tub)
1 King bed
Has window
Non-smoking
Air conditioning
Bathtub
Minibar
Toothbrushes
Check Availability
5
King Room with Lake View Non smoking
1 King bed
34-36m² | Floor: 15-30
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability
5
Gold Coast Suite
1 King bed and 1 Sofa bed
Has window
Non-smoking
City view
Check Availability
2
Deluxe Room, 1 King Bed, Accessible, City View (Mobility W/ Tub)
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
8
Water Tower Suite with City View
1 King bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Minibar
TV
Toothbrushes
Check Availability
4
City View 2 Double Room With Club Lounge Access
2 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Toothbrushes
Check Availability
4
Executive Two Double Suite with City View
2 Double bed
53m² | Floor: 15-29
Has window
Non-smoking
Air conditioning
Minibar
Toothbrushes
Interconnecting Rooms
Check Availability
2
Guest Room,2 Double
2 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability
2
Lakeside Suite, 1 Bedroom Suite, 1 King, Sofa Bed
1 King bed and 1 Sofa bed
Air conditioning
Private bathroom
Minibar
Toothbrushes
Check Availability
9
King Guest Room with City View and Club Lounge Access Non smoking
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Toothbrushes
Check Availability
4
One Bedroom Executive Suite With Club Lounge Access Non Smoking
1 King bed
Has window
Non-smoking
Check Availability
5
Deluxe King Guest Room with City View Non smoking
1 King bed
Has window
Non-smoking
City view
Check Availability
5
Executive King Suite with Michigan Avenue view Non smoking
1 King bed
Has window
Non-smoking
Air conditioning
Minibar
Toothbrushes
Private toilet
Check Availability
6
Michigan Avenue View Executive King Suite With Club Lounge Access
1 King bed
Has window
Non-smoking
Check Availability
8
Lakeside Suite with Club Lounge Access
1 King bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Toothbrushes
Check Availability
8
Two Double Guest Room With Club Lounge Access Non Smoking
2 Double bed
Has window
Non-smoking
City view
Check Availability
6
Navy Pier Suite, 2 Bedroom Suite, Navy Pier View, City View
Air conditioning
Private bathroom
Minibar
Toothbrushes
Check Availability
3
King Room With City View And Roll-in Shower-Mobility Accessible
1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Toothbrushes
Check Availability
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Guest Reviews
9.0/10
Great
103 reviews
- Cleanliness8.9
- Amenities8.9
- Location9.0
- Service8.9
Average for similar properties in Chicago
Review summary
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Room Comfort: Guests consistently praise the comfort and cleanliness of the rooms. Many mention spacious and well-finished rooms, comfortable beds, and a cozy atmosphere, which contribute to a restful and pleasant stay.(based on 1 review)
Kekebaoma
August 5, 2024
The sanitation and environment are very good! Very close to Michigan Avenue and Navy Pier! Sitting in the room, you can watch the fireworks show every Wednesday and Saturday! The disadvantages are that the breakfast in the hotel is not very delicious, and the air conditioner in the room is too noisy, which affects the rest at night.
Original TextTranslation provided by Google
202658****
August 17, 2024
The toothbrush was not delivered in time and the coffee machine did not work.
Original TextTranslation provided by Google
Xinzhonghaishang
August 17, 2024
This one is awesome.
Original TextTranslation provided by Google
Patrick
September 15, 2025
Be prepared to be treated like you are the most important guest at the hotel. The staff here is incredibly professional, helpful and service oriented. Every single one.
James
September 2, 2025
Too expensive for such a basic room. Cheap towels and toilet paper. Broken wall switches. Handle on bathroom door broke. Just a basic room with nothing special. No refrigerator or microwave. For almost $5000 for just 3 nights I had to pay for valet parking and all food (not even free snacks). Complimentary breakfast would have been great for $5000. Bathroom was nice but just a waste of money. Not sure what all the money was for. Will not recommend or ever go back.
Kathryn
August 23, 2025
Beautiful, updated property with modern elegance situated in the heart of Chicago with access to literally everything. Will definitely be returning!
Braulio
August 3, 2025
The rooftop service was slow even with not many people dinning in. Otherwise, the entire hotel stay was AMAZING AND SUPER FANCY
Daniel
July 21, 2025
It was overall a good stay. If anyone has ever travelled to places like Singapore or Bangkok, this would rate a 3.5 star hotel.
Services & Amenities
Most popular business facilities
Indoor swimming pool
Spa
Additional charge
Massage room
Gym
Private parking
Additional charge
Bar
Conference room
Multi-function room
Business center
Tour and ticket booking service
Wi-Fi in public areas
Additional charge
Luggage storage
Indoor swimming pool
Spa
Gym
Bar
Conference room
Multi-function room
Restaurant
Torali
Open for: Breakfast, Brunch, Lunch, Dinner, Cocktails
Special dietary options: Vegetarian
Business hours: [Tues] 07:00-23:00,[Sat] 07:00-24:00
Notice: The amenity will be closed during your selected stay dates. Please contact the hotel in advance for details.
More amenities
Internet
Wi-Fi in public areas
Additional charge
Indoor swimming pool
Heated pool
Parking
Private (exclusively for guests) is available On-site parking, and Charge, US$29.00 (approx. MYR 117.39) Daily. Reservation not needed.
Private parking
Additional charge
Valet parking
Additional charge
Business services
Conference room
Business center
Fax/copying service
Wedding service
Multi-function room
Front desk services
Lockers available
Concierge service
Express check-in and check-out
Safe at front desk
Luggage storage
Tour and ticket booking service
Languages spoken
English
Spanish
Food & drink
Convenience store/kiosk
Bar
Lobby bar
Alcohol-free rooms (on request)
Halal meals provided
Off-site
Room service
Public areas
Shopping mall
Elevator
No smoking in public areas
Health & wellness
Gym
Massage room
Foot bath
Spa
Additional charge
Sailing
Off-site
Yoga session
Cleaning services
Clothes dryer
Dry cleaning
Ironing service
Additional charge
Laundry service (on-site)
Additional charge
Accessibility
Pool ramp available
Stair-free main entrance
Accessible rooms available
Safety & security
First aid kit
Fire extinguisher
Security personnel
Intruder alarm
Smoke detector
CCTV in public areas
Property Policies
Check-in and Check-out Times
Check-in: after 16:00
Check-out: Before 12:00
Front desk hours: 24/7
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleSet menu
Opening hours[Mon - Sun] 07:00-13:00 Open
| Age | Fee |
|---|---|
Adult | Set menu:US$28.00 (approx. MYR 113.34) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are allowedAdditional charge
Types of pets allowed: dogs, cats
Fee: Contact the property for details
Service animals
Service animals are allowed
Age Requirements
The main guest checking in must be at least 21 years old
Paying at the hotel
- Cash
Property Description
- Opened: 2015
- Renovated: 2021
- Number of Rooms: 432
Phone:+1-312-2661000
Email:grprcacctng@marriott.com
The Ritz-Carlton, Chicago, offers an iconic address that unites the city, lake, and sky in a vibrant and luxurious setting. At our luxury hotel in Chicago on the Gold Coast, the legacy lives through generations of families, travelers, and trailblazers, providing a coveted setting to enjoy what matters most. Cherished heritage, community soul, landmark service, and Midwest sincerity are all to be found at this downtown Chicago hotel. Our beacon of hospitality is the backdrop for new and established voices in connecting, reconnecting and uncovering the dynamic energy of Chicago.
Frequently Asked Questions
What are the check-in and check-out times at The Ritz-Carlton, Chicago?
Check-in time at The Ritz-Carlton, Chicago starts at 16:00, and check-out time is by 12:00.What are the check-in and check-out times at The Ritz-Carlton, Chicago?
Does The Ritz-Carlton, Chicago have a pool?
Yes, The Ritz-Carlton, Chicago has a swimming pool for guests.Does The Ritz-Carlton, Chicago have a pool?
Are pets allowed at The Ritz-Carlton, Chicago?
Yes, pets are welcome at The Ritz-Carlton, Chicago, but we recommend calling ahead to confirm details (e.g., pet size, fees).Are pets allowed at The Ritz-Carlton, Chicago?
How much does it cost to stay at The Ritz-Carlton, Chicago?
Room prices at The Ritz-Carlton, Chicago vary by travel dates, hotel policy, and other factors. Enter your travel dates to see current prices.How much does it cost to stay at The Ritz-Carlton, Chicago?
How to get to The Ritz-Carlton, Chicago from the nearest airport?
The nearest airport is Midway International Airport, located about 25 mins from hotel by car (21.0 km) away.How to get to The Ritz-Carlton, Chicago from the nearest airport?
What’s the cancellation policy at The Ritz-Carlton, Chicago?
The cancellation policy at The Ritz-Carlton, Chicago depends on your room type and booking terms.What’s the cancellation policy at The Ritz-Carlton, Chicago?
Does The Ritz-Carlton, Chicago offer airport transfers?
No, The Ritz-Carlton, Chicago does not provide airport transfers for guests.Does The Ritz-Carlton, Chicago offer airport transfers?
About This Property
| Nearest Airport | Midway International Airport |
|---|---|
| Distance to Airport | 22.45KM |
| Nearest Train Station | Millennium Station |
| Distance to Train Station | 1.67KM |
| Nearest Subway Station | Chicago |
| Distance to Subway Station | 0.58KM |
| Average Price From | MYR3864 |
| Hotel Star Rating | 5 |