The Ritz-Carlton, Chicago
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The Ritz-Carlton, Chicago

Experience The Ritz-Carlton, Chicago, a 5-star hotel in Chicago. It holds a rating of 9.2/10 from 104 reviews, combining quality and value, with rates starting at DKK 3,024.

Check-In & Check-Out

From 16:00 until 12:00

Nearby Attractions

875 North Michigan Avenue: 0.12 km away

360 CHICAGO: 0.15 km away

Museum Of Contemporary Art Chicago: 0.13 km away

Amenity Highlights

Leisure: Pool, Massage room, Gym

Pets policy: Pets are allowed, including cats、dogs, for a fee of USD -1 (approx. US$0).

Food & Drink: Room service, Restaurant, Convenience store/kiosk, Bar, Halal meals provided, Lobby bar, Alcohol-free rooms (on request)

The Ritz-Carlton, Chicago

No. 4 of Scenic Hotels in Chicago
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Highlights
Lakeside
Ideal location
Yoga session
Suite
Bar
+4 more
Amenities
All amenities
Property Description
Show more
This one is awesome.
Surroundings
Metro: Chicago
(540m)
Metro: Grand
(1.1 km)
Airport: Chicago Midway International Airport
(20.2 km)
Airport: O'Hare International Airport
(26.6 km)
Train: Millennium Station
(1.4 km)
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4

King Room with City View Non smoking

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Movies
Room Details
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3

Skyline Suite, 1 Bedroom Suite, 1 King, Sofa Bed, City View

1 King bed and 1 Sofa bed
Air conditioning
Private bathroom
Minibar
Toothbrushes
Room Details
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3

King Room With City View

1 King bed
Air conditioning
Private bathroom
Private toilet
Conditioner
Room Details
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3

Magnificent Mile Suite with Michigan Avenue View

1 King bed and 1 Sofa bed
77-79m² | Floor: 24-27
Has window
Non-smoking
Room Details
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4

Gold Coast Suite

1 King bed and 1 Sofa bed
Has window
Non-smoking
Room Details
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4

City View 2 Double Room With Club Lounge Access

2 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Shower
Room Details
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2

Guest Room,2 Double

2 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Room Details
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3

Lakeside Suite, 1 Bedroom Suite, 1 King, Sofa Bed

1 King bed and 1 Sofa bed
Air conditioning
Private bathroom
Minibar
Toothbrushes
Room Details
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5

Lakeside Suite with Club Lounge Access

1 King bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Shower
Room Details
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6

Navy Pier Suite, 2 Bedroom Suite, Navy Pier View, City View

Air conditioning
Private bathroom
Minibar
Toothbrushes
Room Details
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4

King Guest Room with Lake View and Club Lounge Access Non smoking

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Shower
Room Details
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4

King Room with Lake View Non smoking

1 King bed
34-36m² | Floor: 15-30
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Room Details
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3

Water Tower Suite with City View

1 King bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Minibar
TV
Toothbrushes
Room Details
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4

Executive Two Double Suite with City View

2 Double bed
53m² | Floor: 15-29
Has window
Non-smoking
Air conditioning
Minibar
Toothbrushes
Connecting door
Room Details
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5

King Guest Room with City View and Club Lounge Access Non smoking

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Shower
Room Details
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King Room with City View - Hearing Accessible

1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Toothbrushes
Room Details
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5

Executive King Suite with Michigan Avenue view Non smoking

1 King bed
Has window
Non-smoking
Air conditioning
Minibar
Toothbrushes
Private toilet
Room Details
Check Availability
6

Michigan Avenue View Executive King Suite With Club Lounge Access

1 King bed
Has window
Non-smoking
Room Details
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Average for similar properties in Chicago
zhang0530
July 3, 2026
Facilities: The facilities are great, and the room is very spacious. Hygiene: Very clean. Environment: The lobby environment is beautiful, and the hallways are very quiet. Service: From the guest rooms to the restaurant, all services were excellent.
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Kekebaoma
August 5, 2024
The sanitation and environment are very good! Very close to Michigan Avenue and Navy Pier! Sitting in the room, you can watch the fireworks show every Wednesday and Saturday! The disadvantages are that the breakfast in the hotel is not very delicious, and the air conditioner in the room is too noisy, which affects the rest at night.
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Guest User
August 17, 2024
The toothbrush was not delivered in time and the coffee machine did not work.
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Xinzhonghaishang
August 17, 2024
This one is awesome.
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JD
April 25, 2026
Our family had an excellent stay! All staff were superb! Everyone met you and served you with a smile! When hands full with items and needing to use the elevator, someone would provide assistance……very observant of need……nice touch!
Payton
April 21, 2026
We’ve stayed at some really nice hotels so keeping that in mind, we had high expectations for this being our first Ritz Carlton stay and it just fell really flat. The front desk staff were nice enough but nothing overly warm or anything that separated it from any other hotel. The room was clean but again pretty average. The bed was very comfortable but the pillows which are down or down alternative had such a low fill power, they were just awful. The most disappointing part of the stay was by far the room service. Our bill totaled nearly $300 which we’re happy to spend if it’s good but the chicken wings which are advertised as “crispy” couldn’t have been further from —extremely rubbery. My husband described his waygu steak “like eating a car tire” (never experienced waygu that bad before.) The cocktail sauce for the shrimp cocktail had zero horseradish. Just a very odd experience overall and it was enough to not order room service again for the remainder of our stay. The spa was also very …average. My husband said his massage was actually pretty good but mine was nothing at all out of the ordinary… probably one of the lowest ranking I’ve received honestly. The staff at the spa desk and in the locker room though were probably the best part of our whole experience — very friendly, helpful and accommodating. All in all, it wasn’t a terrible stay here but it wasn’t great either. Location is solid but I’d save some money and stay elsewhere to get better food and pillows.
Amy
March 23, 2026
The pool was a little tight and dated. The spa overall felt a little dated. The fitness area was fabulous.
Nakita
March 15, 2026
Excellent service, room was very clean. The food at the on site restaurant was great as well.
Rasleen
February 8, 2026
The room was spotless, the staff was incredibly courteous. I don't want to say anywhere else in Chicago

Services & Amenities

Torali
Open for: Breakfast, Brunch, Lunch, Dinner, Cocktails
Special dietary options: Vegetarian
Business hours: [Tues] 07:00-23:00,[Sat] 07:00-24:00

Property Policies

Check-in and Check-out Times
Check-in: After 16:00
Check-out: Before 12:00

Front desk hours: 24/7

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleSet menu
Opening hours[Mon - Sun] 07:00-13:00 Open
AgeFee
Adult
Set menu:US$28.00 (approx. DKK 181.88) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the duration of your stay. The charge is US$200.00 (approx. DKK 1,299.13) per night.
Deposit Payment MethodsThis property accepts debit cards and credit cards
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.

Pets
Pets are allowedAdditional charge
Types of pets allowed: dogs, cats
Fee: Contact the property for details

Service animals
Service animals are allowed

Age Requirements
The main guest checking in must be at least 21 years old

Paying at the hotel

  • Cash

Property Description

Local hotel name: The Ritz-Carlton, Chicago
  • Opened: 2015
  • Renovated: 2021
  • Number of Rooms: 432
Phone:+1-312-2661000
Email:grprcacctng@marriott.com
The Ritz-Carlton, Chicago, offers an iconic address that unites the city, lake, and sky in a vibrant and luxurious setting. At our luxury hotel in Chicago on the Gold Coast, the legacy lives through generations of families, travelers, and trailblazers, providing a coveted setting to enjoy what matters most. Cherished heritage, community soul, landmark service, and Midwest sincerity are all to be found at this downtown Chicago hotel. Our beacon of hospitality is the backdrop for new and established voices in connecting, reconnecting and uncovering the dynamic energy of Chicago.

You might be wondering

What are the check-in and check-out times at The Ritz-Carlton, Chicago?

Check-in time at The Ritz-Carlton, Chicago starts at 16:00, and check-out time is by 12:00.

Does The Ritz-Carlton, Chicago have a pool?

Yes, The Ritz-Carlton, Chicago has a swimming pool for guests.

Are pets allowed at The Ritz-Carlton, Chicago?

Yes, pets are welcome at The Ritz-Carlton, Chicago, but we recommend calling ahead to confirm details (e.g., pet size, fees).

How much does it cost to stay at The Ritz-Carlton, Chicago?

Room prices at The Ritz-Carlton, Chicago vary by travel dates, hotel policy, and other factors. Enter your travel dates to see current prices.

How to get to The Ritz-Carlton, Chicago from the nearest airport?

The nearest airport is Chicago Midway International Airport, located about 23 mins from hotel by car (20.2 km) away.

What’s the cancellation policy at The Ritz-Carlton, Chicago?

The cancellation policy at The Ritz-Carlton, Chicago depends on your room type and booking terms.

Does The Ritz-Carlton, Chicago offer airport transfers?

No, The Ritz-Carlton, Chicago does not provide airport transfers for guests.

About This Property

Nearest AirportChicago Midway International Airport
Distance to Airport22.46KM
Nearest Train StationMillennium Station
Distance to Train Station1.67KM
Nearest Subway StationChicago
Distance to Subway Station0.58KM
Average Price FromDKK8778
Hotel Star Rating5