Hotel Green Plaza Joetsu

Although the basic amenities were available, the Wi-Fi was not working, which was extremely inconvenient. In addition, the internet itself was difficult to connect, and even making reservations using a barcode was sometimes difficult.

This is a truly beautiful ski resort, perfect for families. It offers all-inclusive accommodations and activities, saving you the hassle of traveling back and forth. It's a must-visit every year. The room type I booked was perfect, and the hot springs were so relaxing. The service was also excellent.

Very close to the ski resort, clean and suitable for family travel

Old but clean

有接駁車,雖老舊,但乾淨,起碼住兩天才夠,且每年都要來.

1. Operation focused on efficiency? 2. Getting around is difficult due to the crowds 3. Finding a place to eat is also a challenge This is a large hotel with a total of 300 rooms. The building has a distinctive triangular roof, and the interior design, as seen from the restaurant and entrance, can be described as "elaborate." We stayed there on a weekday in late January. However, it was incredibly crowded everywhere, unlike what you would expect on a weekday. It's nice that the ski resort is bustling, but the crowded cloakroom and ski lockers are next to each other, so even getting to your skis requires weaving through the crowds. There are no chairs to change your boots in the ski locker room, and only a few racks to lean your skis against. There are benches and ski racks in the corridors, but they are occupied by families and others resting, making them unusable. From there, you have to go through the crowded corridors to finally reach the exit on the slope side. (And the slopes are full of students from "ski lessons.") As I mentioned before, there are many guest rooms, but there are few elevators, so the waiting times are long. The corridors leading to the guest rooms are endlessly long, and the restaurants and public baths are far away, requiring you to trudge along in the cold. What was particularly difficult was making dinner reservations. You have to make reservations online starting at 7am every day, and by 7:05am, all the good evening times are already booked. There's no way to sleep in; you have to set an alarm and get up just to make a reservation. Breakfast doesn't require a reservation, but with only two restaurants to accommodate the large number of guests, you naturally have to queue from early in the morning. Overall, this hotel was incredibly stressful for me.

There were far too few elevators and hotel staff for the number of guests the hotel could accommodate. It was my first time staying there, and the shuttle bus had a huge line; I won't be going back.

We balanced out the good and bad points and gave it an average rating. We stayed here for two nights and three days from August 25th, with six people from three generations. We had stayed here three or four times for skiing about 30 years ago, but this was our first time in the summer. Since it's a long-established hotel, we expected some wear and tear. The food was average, but it's best to think of it as a cafeteria. Dinner reservations are accepted from 5:00 PM, but there's no time limit, so we recommend booking early and enjoying a leisurely meal. There's a short line for breakfast. Dinner lines may also apply depending on the reservation time. The water park had many long slides, and my second-grader seemed to have a lot of fun. Like anywhere else, it can be difficult to get a turn when it's crowded. There were also several small pools and slides that preschoolers could enjoy, and my 2.5-year-old really enjoyed them. The pool facilities were impressive, but because they're built on the slopes of the ski resort, the stairs between the facilities were quite arduous. I wish they'd at least add handrails to the stairs. The steep stairs are difficult and dangerous for children and the elderly. Since this is a ski resort, I think it would be better if they had installed something like a lift or escalator. If I were to be greedy, I would have liked another main pool with a lazy river feel. Some people were carrying their luggage in camping carts, but the stairs were a no-go. Separate from the water park, there's a small pool for young children called Aqua Oasis, but it seems to be for babies' first time in a pool, so it's an additional fee, and there's no slide, so it just feels like a regular pool. My 2.5-year-old and elementary school-aged child seemed bored. The only thing that seemed fun was the water spilling from the bucket. The playland with go-karts and merry-go-rounds and the fish-catching game in the Keiryuen Garden were quite enjoyable. The night stalls and fireworks were also fun. On the other hand, they cost money. The human crane game at the night stall was an interesting idea, but why charge the same price for adults and children? Elementary school students could barely catch two or three balls. But the older kids managed to get about eight. The hotel, water park, and playground are located at different elevations, so it's a good idea to take advantage of the shuttle bus that connects them. The shuttle bus driver was very helpful. The hotel is quite long, so you'll have to walk quite a distance. There are only two large public baths, so even just getting to the bath requires a fair amount of walking. The baths can get crowded depending on the day and time of day. I stayed in a maisonette-style room, but the main room is on the first floor, but the entrance is on the second, so I have to use the stairs to get around, which is a pain. I wish the entrance was on the first floor. Also, the entrance to the room was terrible. They needed to be more creative with the place to take off shoes and the way the door opens, making it difficult to get in and out. There were a few missteps, but the hotel did a reasonable job of providing support.