This hotel was extremely disappointing, and honestly, I am not even sure it should be classified as a hotel.
I booked a six-night stay for my mother and myself. However, upon arrival, I was shocked by the reality of the property and did not stay even a single night.
There was no proper reception area—just a very small desk with one person present. There were no staff members available to assist guests with luggage or provide any support. The entrance was extremely narrow and unsuitable for large suitcases, and the layout leading to the rooms felt unusual and unprofessional.
The biggest disappointment was the room itself. It was unbearably small, had a strong smell of an old building, and the bedding did not appear clean or of acceptable quality. The air conditioner was outdated and took a very long time to cool the room.
My mother suffers from asthma and is sensitive to dusty, poorly ventilated environments. Because of these conditions, I spoke to the receptionist and politely requested either a room change or a larger room. He refused and stated that all rooms were the same. I then asked to cancel the remaining six-night reservation, but he refused again and was unhelpful throughout the entire conversation.
Despite explaining my mother’s medical condition, there was no concern for guest comfort or satisfaction. The only priority seemed to be keeping the prepaid payment rather than finding a reasonable solution.
I would not recommend this property to anyone who values cleanliness, comfort, customer service, or basic hospitality standards. My experience was extremely disappointing, and I regret making this reservation.
