What an amazing place to stay. My partner and I have stayed all over the world in a number of different high-end accommodation resorts, including five different ones in the Maldives, and they don't even come close to the incredible stay that we had at Song Saa. We stayed for six nights, which was not enough; we would have loved to have stayed for longer. It was actually a really, really sad goodbye. I've seen a couple of reviews here saying that staying for a couple of nights here and there is plenty. We would have loved to have stayed longer, and we stayed for the best part of a week. First of all, the seamless boat ride from the port was really easy. They even waited for us, as our flight was delayed, without any issues and didn't charge us any more for it. They're always more than willing to bend over backwards to make sure that we arrive safe and sound. Communication from making the booking to picking us up from the shuttle was very, very easy, and we never had any worry whatsoever. When it arrived, the staff were incredible from the first moment. We have never had a better experience when it comes to the way we were treated by the staff. They were incredibly attentive; they greeted us by name; they treated us like people and friends, were having normal conversations with us, not just hi and bye and very little interaction. Manish, who was the manager, came and spoke to us every single day and made a point of greeting us at breakfast. Natesh, who was the customer experience manager, went out of his way for a number of things and made sure that everything was always an incredibly high standard in terms of service. Tia at the restaurant and her team, and the whole team, were unbelievable both in terms of service and the food, which was incredible. My partner, who is incredibly picky when it comes to ingredients in the food and is an absolute nightmare to make changes to dishes, was treated with an unbelievable amount of respect. We never even had to mention more than once what she wanted in terms of things to be left out of dishes, because when we told them once, the team knew from then on. We cannot recommend this any higher. If you want to feel special, you want to just de-stress, relax and enjoy the nature, the incredible design as well, again, the small touches, the tiniest things, they got right, they actually went over and exceeded in terms of the standard. You cannot be disappointed; it was worth every single penny. Also, no plastic; the sustainability of the property is at the forefront of all of the decision making and the environment in general, both when it comes to the property itself and the villages around it. If you are umming and ahhing as to whether you should book or not, don't hesitate. It is an amazing place, and we're even thinking about when we can come back. Thanks so much once again. We look forward to staying again soon.
