AC Hotel Jackson Ridgeland

We booked a room here even though we live in town. Just needed a night away from the house to relax and sleep in. The housekeeping lady started AGGRESSIVELY pounding on the doors at 7:30am!!!! Not just ours. It was so loud, we could hear her progressively getting closer and closer. Not just a knock and move along, either. Literally POUNDING on the door yelling “housekeeping!” Over and over until we got up and told her we were still trying to sleep. It was Juneteenth and she wanted to hurry everyone along so she could clean and be done for the day. Horrific. There was obviously no way to go back to sleep after. That was the main issue. The bathroom sink also didn’t drain and the shower door doesn’t stay closed, so the bathroom floor floods unless you physically hold it shut while you shower. Very disappointing compared to our other experiences there. Waste of $300 and we won’t do that again with so many other fantastic hotel options in the area.

The floor was not clean in our room, there was trash on the floor and no information was given or provided in the room about the hotel services, like the bar hours or breakfast. Overall stay was good

Great stay aside from the fact I called multiple times for towels , I was told they were being brought but they never came !

The hotel was great. Optimal location. My only suggestion would be either extend the hours for the restaurant or offer room service.

Everything was EXCEPTIONALLY WONDERFUL, Clean room, staff, bar, breakfast and the view

The absolute best! From the staff to the cleanliness of the hotel! I ended up booking a suite it was separate living which I prefer when staying at a hotel it was quiet spacious and clean! This will always be my choice next time i visit Jackson MS!

Hi Disappointed with overall service Unlike other AC hotels we stayed in, our room wasn’t done, despite requesting it to a housekeeper. We were told the room was only cleaned, towels & bed done if stay is “3 days or more”. Drinking water, tea & coffee were not restocked. The bathroom in the shower - the corner edges of the floor were not clean (edges dark brown in color & textured floor areas appeared brown ). The shower door had a crack, which can pose a safety hazard to guests. Complimentary SB coffee was good on Saturday but Sunday was watered down. No KORRES lotion in bathroom or shower cap. Thank you.

Very good hotel rooms are great Julie down point is the breakfast which is not a level of the rest of the hotel

Staff is amazing and friendly. Bar area is amazing. Room was clean and towels brought daily. Love this hotel. It’s probably my favorite in Jackson.