Sentido Heritance Negombo

Safety inside hotel good. Room nice. Bed nice. I think all rooms have ocean view. Unusual the door to balcony has handle only on inside. If you go onto balcony it is difficult to open door. The only restaurant is closed for dinner. It is only room service. You must cross a dangerous street to go to local restaurants. Also weird is the pool bar has no beer. There is no ice machine. There is no washing machine for guests laundry which is commonly found in 5 star hotels. The staff did not explain dining options to us at check in. It would help a lot to have a list of area restaurants. I do not find a bar or lounge near the lobby to relax in. Walking in the area is difficult and dangerous due to sidewalks are uneven and cars and taxi park on sidewalks. You must walk in the street sometimes.

We were just here for one night as transit so great that it was quite near to the airport. Room was clean & spacious, woke up to nice view of the pool and beach. Wish we had more time here, will recommend!

Overall, a very good hotel and I’ve been a regular guest here for a while. Although the property is starting to show its age, the pool bar drinks could be much better, and there’s no dinner buffet on weekdays, the rooms are still fairly up-to-date with well-thought-out bathrooms. It's a bit pricey, but still a solid stay.