Toy Story Hotel
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Toy Story Hotel

Stay at Toy Story Hotel in Shanghai, a 4-star hotel with 9.2/10 from 13383 reviews. It offers good value with quality service, and prices start from €258.

Check-In & Check-Out

From 15:00 until 11:00

Nearby Attractions

Buzz Lightyear Planet Rescue: 0.47 km away

Tomorrowland: 0.42 km away

TRON Lightcycle / Run: 0.43 km away

Amenity Highlights

Pets policy: Pets are not allowed.

Breakfast style: Western,Chinese

Food & Drink: Room service, Restaurant

Toy Story Hotel

2026 Global 100 - Family Hotels
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Highlights
Bathtub
Craft workshop
Vintage vibes
Ideal location
Free shuttle bus
+3 more
Amenities
All amenities
Property Description
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Very lovely hotel. Toy story amenities are great and very exciting. Clean and comfortable.
Surroundings
Metro: Disney Resort
(1.8 km)
Metro: Shanghai International Resort
(3.9 km)
Airport: Shanghai Pudong International Airport
(17.9 km)
Airport: Shanghai Hongqiao International Airport
(39.4 km)
Train: Xinzhuang Railway Station
(32.5 km)
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6

Woody Cui Si Theme Room

2 Double bed
27m² | Floor: 3-6
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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1

Guestroom - Courtyard-View (2 beds)

2 Double bed
27.5m² | Floor: 2-3,5-8
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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7

Buzz Lightyear Theme Room

2 Double bed
27.5m² | Floor: 3-6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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1

Woody Queen Courtyard View

1 Queen bed
27.5m² | Floor: 2-5
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Green Army Theme Garden View Double Room

2 Double bed
27.5m² | Floor: 1-8
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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2

Woody Double Double Courtyard View

2 Double bed
27.5m² | Floor: 1-7
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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1

Paradise Scenic Double Bed Room

1 Double bed
15-20m² | Floor: 2-5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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1

Queen Bed Garden View

1 Double bed
27.5m² | Floor: 2-5
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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2

Double Double Park View

2 Double bed
27.5m² | Floor: 1-8
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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6

Family Suite

1 Queen bed and 1 Single bed and 1 Sofa bed
55m² | Floor: 1-8
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Green Army Woody Courtyard View Double Room

2 Double bed
27.5m² | Floor: 1-7
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
2

Garden View Room

2 Double bed
27.5m² | Floor: 1-8
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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1

Connecting Room - 4-Person Occupancy, Garden-View

4 Double bed
54m² | Floor: 1-8
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability

Green Army Theme Park View Double Room

2 Double bed
27.5m² | Floor: 1-8
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Average for similar properties in Shanghai
Guest User
July 3, 2026
The room was clean and tidy, thumbs up! The staff were all lovely and their service was warm and attentive. If you're visiting Disneyland with kids, this hotel offers the best value for money. Highly recommended!
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Guest User
July 2, 2026
The room was cozy and charming, and my kids absolutely loved it. Check-in and check-out at the hotel were super fast. There are numerous shuttle buses to Disneyland every day. After checking out, we stored our luggage, and they even delivered it directly to the Disneyland storage point, which was incredibly convenient.
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MagicWangSJ
June 30, 2026
I've stayed here many times, but this was my first time on the first floor. The room definitely felt old; the park has been open for about ten years, so the hotel must be around that age too. I'm not sure if it's just the first-floor rooms, but the bathroom faucet was so old it wouldn't turn off completely. Perhaps the themed rooms have been renovated, as I didn't have this issue when I stayed in a themed room last year.
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Guest User
July 3, 2026
This hotel is super cute and a great experience if you want to stay on property and can’t afford the Disneyland hotel, or if you have a Toy Story fan in your life. Much like its sister hotel in Japan they went all out in the theming department. Close to the airport and the shuttle bus takes maybe 5 minutes to drop you off. In the morning you’re dropped in Disneytown and evening outside of it. Early entry comes with your stay and if you don’t want to fight the timing between breakfast buffet and first bus they were walking some sandwiches and drinks thru the line between buses. The staff were friendly and the room was larger than expected. There were some activities around the hotel and in the lobby if you’re back in your room or need a break from the park. BoPeep was in the lobby several times during our stay taking photos and meeting everyone. The breakfast buffet was fine but if you’ve got picky eaters you may find it a little challenging. It’s decently sized and there were at least 5 stations of food but It’s just growing into having more Western items, with just one small station. My one complaint is there isn’t much in the way of convenience eating or shopping. There’s the marketplace with some food and drink options, but there wasn’t a snack store or many options in the way of food.
The Travel Enthusiast
June 18, 2026
Overall customer service is satisfactory and the room amenities are great. Perhaps we were arriving in late afternoon, the room that allocated randomly to us is at he back side of the hotel without a nice view 😅
Guest User
June 29, 2026
I chose this hotel specifically for its Disney family package, but the hygiene issues were incredibly disappointing. When we returned to our room to bathe our child after visiting Disneyland, we found unidentified hairs in the bathtub. The cleaning was completely substandard. It took half an hour for someone to respond to our complaint. We had specifically requested a female staff member to come to our room, considering our child's privacy, but the hotel did not accommodate this request. For families with young children, hygiene and attentive service are absolute necessities. This stay was a huge letdown, and I wouldn't recommend it for families with kids. A truly terrible stay! For a family-friendly hotel, the basic hygiene was unacceptable. It's completely unwelcoming for families with children. Avoid at all costs! The duty manager and senior staff completely disregarded our reasonable requests and made no effort to resolve the issues. The most they offered was a late checkout until 2 PM. This was my second stay, and the overall experience was extremely poor.
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Guest User
June 28, 2026
Five years later, I'm back at the Toy Story Hotel, and this time my experience was truly impressive. When we checked in, the front desk staff noticed it was our second stay and specially gave us a signed Buzz Lightyear photo. Adults might not think much of it, but the kids absolutely loved it. This stay was to celebrate my child's birthday, and at check-in, the front desk attendant said they'd send a small cake to our room in the evening. If we were out, they'd leave it in the fridge, reminding us not to forget it. Compared to celebrating my child's birthday at Chimelong in Guangzhou last year, this was so much better! First, it was offered proactively, and second, they gave us a birthday badge right at the hotel. Now, every staff member who sees it says 'Happy Birthday!' It really made us feel special! I also noticed this time that the toilet flushing sound is much quieter. Before, I could hear the flush from the next room, but this time I didn't hear anything at all! I'll definitely be back again.
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Pennyx3
June 15, 2026
Pretty good, stayed for two nights. We used the shuttle bus to go to town for meals, and also took it to the early access entrance – all free and convenient, with hardly any waiting. It's a shame we didn't see any of the themed characters at the hotel, so no photos. Other than that, I think everything else was decent. The breakfast selection wasn't huge, and the in-room amenities were just okay, not as refined as Chimelong, but the service really stood out. Overall, I was satisfied with the service and quality.
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SHEKIEE
June 27, 2026
Lots of fun toy elements. The lady at the hotel's activity room was very helpful and played with the kids, which was a great relief for the adults. The round-trip shuttle bus to Disney Town is super convenient. In the morning, it drops you off very close to the park entrance. The early park access benefit (up to 1 hour early entry) is a huge plus. Getting early access by staying at the hotel makes it excellent value for money.
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Services & Amenities

Restaurant
No additional info available

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00

Front desk hours: 24/7

The property will provide check-in details after booking

Guests Accepted
Guests from all countries/regions are welcome at this property

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
CuisineWestern, Chinese
StyleBuffet
Opening hours[Mon - Sun] 06:30-11:00 Open
AgeFee
Children 2 years old and under
Free
Children 3–11 years old
CNY 118.00 (approx. €15.21) per person
Children 12–17 years old
CNY 178.00 (approx. €22.95) per person
Adult
Buffet:CNY 178.00 (approx. €22.95) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

Property Description

Local hotel name: 玩具总动员酒店
  • Opened: 2016
  • Number of Rooms: 790
Phone:+86-21-20998003
The Toy Story Hotel (Wanju Zongdongyuan Jiudian) is located in the Shanghai Disney Resort, around 18 km (11 mi) from Shanghai Pudong International Airport.Dining options include both Chinese and Western foods, while the lobby bar and coffee shop offer great places to relax.Business travelers are invited to make the most of the multiple meeting rooms as well as the business center.Recreational facilities include a space-themed water play area and The Play Room (suitable for children). This Shanghai hotel provides free in-room Wi-Fi access as well as free parking.

You might be wondering

What are the check-in and check-out times at Toy Story Hotel?

Check-in time at Toy Story Hotel starts at 15:00, and check-out time is by 11:00.

Are pets allowed at Toy Story Hotel?

No, pets are not allowed at Toy Story Hotel.

Does Toy Story Hotel serve breakfast?

Yes, Toy Story Hotel serves breakfast for guests. Breakfast options include Western, Chinese style.

How much does it cost to stay at Toy Story Hotel?

Room prices at Toy Story Hotel vary by travel dates, hotel policy, and other factors. Enter your travel dates to see current prices.

How to get to Toy Story Hotel from the nearest airport?

The nearest airport is Shanghai Pudong International Airport, located about 35 mins from hotel by car (17.9 km) away.

What’s the cancellation policy at Toy Story Hotel?

The cancellation policy at Toy Story Hotel depends on your room type and booking terms.

Does Toy Story Hotel offer airport transfers?

No, Toy Story Hotel does not provide airport transfers for guests.

About This Property

Nearest AirportPudong Intl. Airport
Distance to Airport17.86KM
Nearest Train StationXinzhuang Railway Station
Distance to Train Station32.47KM
Nearest Subway StationDisney Resort
Distance to Subway Station1.81KM
Average Price FromEUR492
Hotel Star Rating4