The Old Lyme Inn

My mom and I had a lovely girl's getaway and had a wonderful stay! The staff went over and above to make sure everything was great- including getting a shower cap for my Mom! We also got to hear world class Jazz at the Side Door and visited the Florence Griswold Museum for lunch across the street. This is a lovely place and our room was very nicely sized. Breakfast (not included) was also very good. Highly recommend.

Had an absolutely wonderful experience. Leslie greeted us upon arrival and gave us a tour of the property. She was very helpful in making recommendations for dinner and places to see. Afternoon tea is a must and Sunday brunch was delicious. Best omelette I’ve ever had.

Our room was perfect. Plenty of space. The staff was so nice and the Inn is beautiful.!

Cozy Inn. Very clean. Staff always available and helpful. Highly recommend a visit to this beautiful town.

Quite the disappointment for my wife and I. So much so that we chose to leave before staying the second night of a scheduled 4 night stay and forfeit perhaps $800 worth of remaining lodging. This was our first time staying there and we stayed in Room 10. I don’t know if other rooms are similar. Our room had a large stain on the carpet right in the middle of the room. OK, that doesn’t affect our comfort but doesn’t engender confidence that other stuff isn’t maintained properly. The mini-split AC was mounted directly adjacent to the bed with the cold air blowing right on us as we slept. The AC was also, in my opinion, inordinately loud. Our son has a minisplit system in his home and there’s no comparison soundwise. The bed, whether it was the boxspring or mattress, squeaked very loudly with just about any movement. Then to top it off for us, when we returned at the end of the day, our room had not been made up. That was the straw that broke the camel’s back. The desk did say that they would have housekeeping come by to attend to the room but 45 minutes later they had not. Off we went to find other accommodations walking away from our final 3 nights and over $800. On contacting the owner (?) Chris K., he assured us that the stained rug will be replaced - in January 2027. The AC is supposedly adjustable in some way which wasn’t apparent to us, and they said they were unaware of the bed squeaking problem. Also, he says their housekeeper maintains that we left the Do Not Disturb placard on our door. NOT! Not that I can prove it, of course. But, don’t forget, we walked away from 3 nights prepaid lodging. Lest I forget, Chris says he will refund us a total of $200 for the last two days. And, before you chalk me up as another KAREN (KEVIN?), you can check my reviews to see if this is my style. I’ve left one other 1 Star review (also a hotel fwiw). I give credit where credit is due and points out shortcomings as I see them.

My July overnight stay at the Old Lyme Inn was memorable especially for the above and beyond help rendered me by Lesley, a manager. The key fob of the borrowed car I was driving failed, the metal key would not work independently and Lesley found a tiny screwdriver and with her help the key with its bum battery was resuscitated. I have had the privilege of staying at more than a few grand hotels in the US and Europe but never have I had such personalized, good natured and helpful service. Lesley is a gem and I trust the Inn's owners appreciate her contributions to the Inn's quality. ¶I would ask that at this price point a bottle of mineral water be waiting in a guest's room in an ice bucket. Also, to be blunt, the quality of the toilet paper is what one might find at a gas station. An upgrade is in order. ¶I did not eat at the Inn this time but have in the past and have always found the food first rate. Lesley is a hand of aces. Brava to her and many thanks!

Spent a long weekend in July here and had Room 8 on the second floor, overlooking the front lawn of this pretty property. Appreciated the comfortable king size bed and two wing back chairs for relaxing. Also enjoyed walking along Lyme St and on the Florence Griswold Museum property. Consider bringing your own bottled water and Keurig or driving to Coffee's Country Market for early morning coffee (& their renown Blueberry Buckle).

The Inn hosted great jazz. The parking was very convenient. But, our room was absolutely terrible. The worst was the stained carpeting and rundown furniture. This place was not an exceptional, 9.2. Some of the rooms were supposedly acceptable but ours was the worst we've ever stayed in.

A wonderful stay. Two things to check, tho. Our A/C on room 11 rattled and made it hard to sleep. Also, bed was very creaky. Besides that, all lovely, all the time.