Bungalows Key Largo - All Inclusive

This is our 3rd time staying here and it doesn't disappoint. The tiki bar is the hot spot and Daniel is phenomenal taking care of everything. 5 stars!!!

The grounds at the Bungalows are really beautiful. The bungalows are clean and comfortable. The hot water in our unit (#407) was lacking consistency. While taking showers the water would become freezing cold and take a long time to warm back up. The food was really average. The drinks were also average. Nothing special or spectacular about the food service. The pools were clean and nice. We found plenty of seating and umbrellas. The gym area is very small. The kayaks are beat to crap. Overall, nice place, but exceptionally expensive for what it is. Value for dollars spent is one of the worst I have been at. It would be a good value at about 1/3rd of the price.

Way over priced, $300 up charged for the supper was a waste, we had a basic lunch without drinks and our suggested gratuity was $42 bucks. You can stay way better places for way less. I wouldn’t even pay $700 a night if I went again.

We spent a week here in June and the resort was wonderful. Every employee we encountered was so nice, very accommodating and friendly to chat with. The Bungalow was nicely appointed, had everything we needed. We had waterfront, and loved having coffee on the porch overlooking the water - so relaxing! We ate at several restaurants, Sea Senior was our favorite. Food was delicious and very fresh. My biggest complaint was the iguanas! They were huge and they were everywhere. I get they just live there, but we ate several meals outside to enjoy the weather and view, but spent the whole meal shooing them away. One was even walking on a nearby table. Yuk. One night we just skipped it and got room service which was very good but should have been included, not extra. Overall it was enjoyable, but probably wouldn’t go back again.

We visited to celebrate our 25th anniversary. We loved everything about our stay! Check in was quick and easy. We were delivered right to our beach front bungalow which was spacious, clean and well outfitted. The grounds are beautiful. Like a lush jungle! And they are very well kept and clean. There were tons of bikes. Not sure of the reviews saying there were no bikes. There are bikes at every bungalow and all over the resort! We took the pontoon out for the morning and the staff that helped us get set up was great. It was such a nice morning out on the water! And nice to go on our own instead of with a group. We thought the food was excellent. The breakfast Buffett was great. Fresh fruit and lots of hot options. The salad bar at lunch was plentiful too. We ate at B&B and it was amazing. Our server was very knowledgeable about wines and the food selections. We went back the next night and just ate from the appetizer menu at Hemingways. Lamb chops and lobster Mac and cheese were A+. We were there on Labor Day weekend so it did get busier Saturday and Sunday. Chairs at the main pool were scooped up pretty quickly but we never had an issue. The entertainment was fine. We would have preferred a little more chill vibe and not as loud but we were at the main pool. There is a zen pool. This is not a beach resort. There is beach area but not the traditional walk off the sand into the water beach (except in a few areas) Service was Amazing. Tons of servers. As soon as one person took our drink order, another came by to ask if we needed anything. They were active all day. As others have mentioned, Gigi is a doll. Love her! The live band (brothers of others) and fire dancer were the best night of the trip. Was it a little annoying to have to sign out and tip? I guess? I mean we did it at meals and maybe once a day at the pool. It’s not like you have to do it every time you order a drink if you are sitting by the pool all day. It really didn’t bother us. We were happy to do it because we felt the service was great. We had a great time and will definitely recommend to others.

Amazing luxury experience! From check in to check out the staff was attentive and fulfilled every need. The dining experiences were top notch. Check in/out experience was amazing. I can’t say enough about the attention details and the attentiveness of the staff. If you are looking for a traditional “beach” this may not be the place for you as it is man made leading up to the gulf waters which are comprised of mainly coral reefs. There are plenty of water activities that surround the coral reef setting offered and observing the wildlife is amazing. The amenities and the accommodations are fabulous. Highly recommend!

We spent our honeymoon at the Bungalows and it exceeded our expectations! The food and drinks were phenomenal and the resort was beautiful. The workers were very friendly and hospitable. Most notably, the bartender Daniel was very charismatic and personable. We will definitely be going back!

From the moment we arrived, the resort failed to meet the standards that were advertised and expected: * There were no bicycles available despite this being an advertised amenity. Staff said they would bring us bikes but never did. * At approximately 4:00 p.m., there were only one staff members available to assist guests at the only open place to have food which is completely unacceptable as all guests are checking on most likely hungry. * We experienced significant frustration trying to have our vehicle brought around due to inadequate staffing as well. Not to blame the team but the staff was too lean to accommodate as they even stated to us. * We were informed that the manager was out of town, leaving no one available to address guest concerns. I was told to call the following day rather than setting a manger to call me as a customer. * The food quality was poor, and only one dining location was open at a time, severely limiting dining options. * The check-in process reflected a noticeable lack of staff and poor overall service. * When I attempted to raise these concerns at approximately 8:30 p.m., there was still no manager on site to speak with. * Turndown service occurred around 7:00 p.m. The staff knocked only twice before opening the door without permission, which was a serious invasion of our privacy also unnecessary since we just checked in. * Our room: sink doesn’t drain. Our bed had a swim suit crotch protector sticking on our sheets. Front slider won’t open. * Final straw while getting ready to leave the resort looking out our bungalow window a member of the staff purposely ran over a lizard. Then turned around to run it over again then came back to look at it leaving it squished in front of the villas who does that. These repeated service failures created an extremely frustrating and disappointing experience that fell far below the level of service expected from your resort. We ended up getting our 2nd day refunded however 1500.00 for the less than 24 hour stay was refused for any refund which is very disappointing since it left us trying to find another place for our last day of vacation. The resort is beautiful but the customer service standard and concern was well below what should be expected for this process point. Zero care for the client.

Had a great time here! Cute, comfy bungalow room. Housekeeping did a great job, the resort was kept very clean and the staff were very friendly. Gigi’s poolside service was amazing, Nicole & Roxi were fantastic at the tiki bar. The snorkeling excursion was amazing, I recommend this! We booked for a low occupancy time so never had to fight for any lounge chairs, didn’t have to wait for paddle boards and never felt cramped. I would visit again!