This was the best experience at a hotel that I've had in a long time. Paige was proactive in making sure I would be there before the front office closed so that I would have instructions for checking in after hours. I checked in at the regular time and I could not get hot water in the shower, and Paige came right over to my room and fixed the issue immediately. also, upon check-in, there was a very sweet personalized note welcoming me to the hotel. That was such a sweet touch and I've never seen that before even at very expensive hotels. The room was immaculate and very quiet at night, and the pool area was really cute. In the morning, Miguel greeted me when I was checking out to make sure that everything was good and he solicited feedback on what they could do better, but I honestly didn't have any. Paige and Miguel both take a lot of pride in this property and it shows. I was pleasantly surprised and will definitely stay there again next time I'm in town!