Novotel Palembang - Hotel & Residence
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Novotel Palembang - Hotel & Residence

Check-In & Check-Out

From 15:00 until 12:00

Nearby Attractions

PTC Sport Center: 0.17 km away

Novotel Swimming Pool: 0.08 km away

Masjid Al - Hikmah: 0.28 km away

Amenity Highlights

Leisure: Karaoke, Beauty and makeup, Golf course

Pets policy: Pets are not allowed.

Food & Drink: Room service, Snack bar, Restaurant, Bar

The above hotel prices are based on Trip.com for November 3-November 9.

Novotel Palembang - Hotel & Residence

No. 14 of 4-Star Select Hotels in Sumatra
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We Price Match
Highlights
Chinese restaurant
Excellent service
Comfy rooms
High-rise views
Indonesian food
+5 more
Amenities
All amenities
Property Description
Show more
The hotel is very beautiful and features a large backyard garden.
Surroundings
Recreation: PTC Sport Center
(300m)
Shopping: Palembang Trade Centre Mall
(390m)
Shopping: Miniso PTC mall
(460m)
Shopping: Fun World Palembang Trade Center
(340m)
Attraction: Underpass Simpang patal PUSRI
(490m)
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4

Deluxe Room with 1 Super King Bed

1 King bed
Smoking Permitted
Air conditioning
Private bathroom
Minibar
TV
Room Details
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2

Deluxe Room With Premium King Bed

1 King bed
Has window
Non-smoking
Minibar
220V power outlet
Blackout curtains
Bedding: Blanket or quilt
Room Details
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4

Superior Room With Premium King Bed

1 King bed
Has window
Non-smoking
Minibar
220V power outlet
Blackout curtains
Bedding: Blanket or quilt
Room Details
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6

Superior Room With Twin Beds

2 Single bed
Smoking Permitted
Air conditioning
Private bathroom
Minibar
Shower
Room Details
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6

Deluxe Room With Twin Beds

2 Single bed
Smoking Permitted
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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5

Superior Room With 1 Super King Bed

1 King bed
Smoking Permitted
Air conditioning
Refrigerator
Minibar
Microwave
Room Details
Check Availability
2

Family Suite

1 King bed and 2 Single bed
Smoking Permitted
Minibar
220V power outlet
Blackout curtains
Bedding: Blanket or quilt
Room Details
Check Availability
3

Junior Suite

1 King bed
Smoking Permitted
Minibar
220V power outlet
Blackout curtains
Bedding: Blanket or quilt
Room Details
Check Availability
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Higher than 80% of similar properties in Palembang
Average for similar properties in Palembang
This property hasn't received any negative reviews.
Guest User
October 17, 2026
Great facilities, great service, great cleanliness, the staff were very friendly. Happy to have stayed here.
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Guest User
October 23, 2026
The hotel is very beautiful and features a large backyard garden.
Original TextTranslation provided by AI
Guest User
July 21, 2026
The hotel is huge, and the views are great. The staff are also very welcoming. Recommended.
Original TextTranslation provided by AI
Anonymous User
July 7, 2026
Spacious, clean, and comfortable room with very friendly service. It made my family and me feel right at home at Novotel. Next trip, we'll definitely choose Novotel again. Thank you, Novotel!
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R Green
October 5, 2026
Good but check in process to slow.staff very good but no body know english
Guest User
June 19, 2026
Overall, it's still good, just like before. However, the soundproofing between rooms is quite poor, so noise from next door was a bit disruptive. Also, the rooms are directly opposite each other and very close, which means any conversations happening outside the doors are quite loud and disturbing.
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Guest User
July 10, 2026
The hotel is comfortable and the location is super strategic.
Original TextTranslation provided by AI
Guest User
December 20, 2025
The best hotel in Palembang
Guest User
January 26, 2026
Very impressive
Original TextTranslation provided by AI

Services & Amenities

The Square
Cuisine: Indonesian, International, Local
Business hours: [Mon - Sun] 00:00-17:00
The Orient Chinese Restaurant
Business hours: [Mon - Sun] 04:00-16:00

Property Policies

Check-in and Check-out Times
Check-in: 15:00–23:30
Check-out: 07:00–12:00

Front desk hours: 24/7

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
For all room types, cribs cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.

Breakfast
StyleBuffet
Opening hours[Mon - Sun] 06:00-10:00 Open
AgeFee
Children 17 years old and under
IDR 110,000 (approx. MXN113.99) per person
Adult
Buffet:IDR 220,000 (approx. MXN227.99) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the duration of your stay. The charge is IDR 500,000 (approx. MXN518.15) per night.
Deposit Payment MethodsThis property accepts credit cards and debit cards
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

  • Cash

Property Description

Local hotel name: Novotel Palembang Hotel & Residence
  • Opened: 2002
  • Renovated: 2023
  • Number of Rooms: 186
Phone:+62-711-369777
Email:info@novotelpalembang.com
Make yourself at home at the 4-star Novotel Palembang Hotel & Residence in the heart of the city. Explore the local designer stores then relax in the outdoor pool or let off steam at the fitness centre or the jogging track. Fully equipped meeting rooms an d the Grand Ballroom provide the perfect setting for all your business events at Novotel.

You might be wondering

What are the check-in and check-out times at Novotel Palembang - Hotel & Residence?

Check-in time at Novotel Palembang - Hotel & Residence starts at 15:00-23:30, and check-out time is by 12:00.

Does Novotel Palembang - Hotel & Residence have a pool?

Yes, Novotel Palembang - Hotel & Residence has a swimming pool for guests.

Does Novotel Palembang - Hotel & Residence allow pets, and what is the pet fee and weight limit?

No, pets are not allowed at Novotel Palembang - Hotel & Residence.

How much does it cost to stay at Novotel Palembang - Hotel & Residence for my dates?

Room prices at Novotel Palembang - Hotel & Residence vary depending on your dates, hotel policies, and other factors. Enter your travel dates to see the current prices.

How to get to Novotel Palembang - Hotel & Residence from the nearest airport?

The nearest airport is Sultan Mahmud Badaruddin II International Airport, located straight line distance from hotel: 9.0 km away.

What’s the cancellation policy at Novotel Palembang - Hotel & Residence?

The cancellation policy at Novotel Palembang - Hotel & Residence depends on your room type and booking terms.

Does Novotel Palembang - Hotel & Residence offer airport transfers?

Yes, Novotel Palembang - Hotel & Residence offers Airport pick-up service, Airport drop-off service for guests. We recommend contact ahead to confirm availability and pricing.

About This Property

Nearest AirportSultan Mahmud Badaruddin II International Airport
Distance to Airport12.14KM
Nearest Train StationStasiun Kertapati
Distance to Train Station10.79KM
Average Price FromMXN1879
Hotel Star Rating4
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