Novotel Palembang - Hotel & Residence
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Novotel Palembang - Hotel & Residence

Stay at Novotel Palembang - Hotel & Residence in Palembang, a 4-star hotel with 9.1/10 from 52 reviews. It offers good value with quality service, and prices start from VND 1,516,349.

Check-In & Check-Out

From 15:00 until 12:00

Nearby Attractions

PTC Sport Center: 0.29 km away

Wildlife Underpass Simpang patal PUSRI: 0.39 km away

Masjid Al - Hikmah: 0.28 km away

Amenity Highlights

Leisure: Karaoke, Beauty and makeup, Golf course

Pets policy: Pets are not allowed.

Food & Drink: Room service, Snack bar, Restaurant, Bar

The above hotel prices are based on Trip.com for March 18-March 24.

Novotel Palembang - Hotel & Residence

No. 7 of 4-Star Select Hotels in South Sumatra
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We Price Match
Highlights
Free parking
Ideal location
Comfy rooms
Sparkling clean
Delicious breakfast
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Amenities
All amenities
Property Description
Show more
The best hotel in Palembang
Surroundings
Airport: Sultan Mahmud Badaruddin II Airport
(12.1 km)
Train: Stasiun Kertapati
(10.5 km)
Train: Simpang Martapura
(27.9 km)
Landmarks: Masjid Al - Hikmah
(280m)
Landmarks: PTC Sport Center
(290m)
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4

Deluxe Room with 1 Super King Bed

1 King bed
Smoking Permitted
Air conditioning
Private bathroom
Minibar
TV
Room Details
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1

1 Bedroom Apartement With Double Bed

1 King bed
Has window
Non-smoking
Kitchen
Room Details
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2

Deluxe Room With Premium King Bed

1 King bed
Has window
Non-smoking
Minibar
220V power outlet
Blackout curtains
Bedding: Blanket or quilt
Room Details
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Superior Twin Room With Pool View

2 Single bed
Has window
Room Details
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2

Superior Room With Premium King Bed

1 King bed
Has window
Non-smoking
Minibar
220V power outlet
Blackout curtains
Bedding: Blanket or quilt
Room Details
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6

Superior Room With Twin Beds

2 Single bed
Smoking Permitted
Air conditioning
Private bathroom
Minibar
Shower
Room Details
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6

Deluxe Room With Twin Beds

2 Single bed
Smoking Permitted
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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5

Superior Room With 1 Super King Bed

1 King bed
Smoking Permitted
Air conditioning
Refrigerator
Minibar
Microwave
Room Details
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Superior King Room with Pool View

1 King bed
Smoking Permitted
Rainfall shower head
Room Details
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2

Family Suite

1 King bed and 2 Single bed
Smoking Permitted
Minibar
220V power outlet
Blackout curtains
Bedding: Blanket or quilt
Room Details
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3

Junior Suite

1 King bed
Smoking Permitted
Minibar
220V power outlet
Blackout curtains
Bedding: Blanket or quilt
Room Details
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This property hasn't received any negative reviews.
Average for similar properties in Palembang
Reviews frequently mention
Review summary
Powered by AI
Location: The hotel is centrally located in Palembang, making it convenient for exploring the city's attractions and business districts. Its prime position is frequently praised by guests, who find it ideal for both business and leisure stays.(based on 2 reviews)
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
December 20, 2025
The best hotel in Palembang
J‍o‍o‍0‍1
July 8, 2025
Best hotel in palembang town for vacation with children
N‍a‍d‍h‍i‍l‍a‍ ‍A‍z‍z‍a‍h‍r‍a‍h
August 12, 2025
clean and the staff is very helpful
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 26, 2025
Novotel Palembang is easily one of the best 5-star hotels in Palembang! Its prime central location makes it a perfect base for exploring the city, with easy access to attractions and business districts. The spacious rooms are modern and comfortable, ensuring a relaxing stay. Food lovers will be delighted—the dining options here are delicious, offering a mix of local and international flavors. While the price point is slightly on the higher side, the quality of service, amenities, and overall experience makes it worth every penny. Highly recommended, and I’d definitely choose Novotel again on my next trip to Palembang! Novotel Palembang adalah salah satu hotel bintang 5 terbaik di Palembang! Lokasinya strategis di pusat kota, dekat dengan tempat wisata dan pusat bisnis. Kamarnya luas dan nyaman, cocok untuk relaksasi. Makanannya juga lezat, dengan pilihan hidangan lokal maupun internasional. Meski harganya sedikit premium, pelayanan dan fasilitasnya sepadan dengan kualitasnya. Sangat direkomendasikan—pasti akan menginap lagi di sini kalau ke Palembang!
G‍o‍h‍ ‍E‍d‍y
July 16, 2025
One of the best hotel in Palembang. Hotel more suitable for holiday (resort)
K‍A‍D‍H‍I‍R‍V‍E‍L‍A‍N
July 17, 2024
Room is very nice, view are amazing, food are nice, staff are friendly especially on the breakfast area, been staying in here for bussines or family pleasure and always been happy with the service, will stay in here again next time.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 17, 2025
Good location, great service
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 6, 2024
great hotel, clean, nice, big rooms,and good facilities and good location

Services & Amenities

Restaurant
No additional info available

Property Policies

Check-in and Check-out Times
Check-in: 15:00–23:30
Check-out: 07:00–12:00

Front desk hours: 24/7

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
For all room types, cribs cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.

Breakfast
StyleBuffet
Opening hours[Mon - Sun] 06:00-10:00 Open
AgeFee
Children 17 years old and under
IDR 110,000 (approx. VND 170,200) per person
Adult
Buffet:IDR 220,000 (approx. VND 340,400) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

  • Cash

Property Description

  • Opened: 2002
  • Renovated: 2023
  • Number of Rooms: 186
Phone:+62-711-369777
Email:info@novotelpalembang.com
Make yourself at home at the 4-star Novotel Palembang Hotel & Residence in the heart of the city. Explore the local designer stores then relax in the outdoor pool or let off steam at the fitness centre or the jogging track. Fully equipped meeting rooms and the Grand Ballroom provide the perfect setting for all your business events at Novotel.

You might be wondering

What are the check-in and check-out times at Novotel Palembang - Hotel & Residence?

Check-in time at Novotel Palembang - Hotel & Residence starts at 15:00-23:30, and check-out time is by 12:00.

Does Novotel Palembang - Hotel & Residence have a pool?

Yes, Novotel Palembang - Hotel & Residence has a swimming pool for guests.

Are pets allowed at Novotel Palembang - Hotel & Residence?

No, pets are not allowed at Novotel Palembang - Hotel & Residence.

How much does it cost to stay at Novotel Palembang - Hotel & Residence?

Room prices at Novotel Palembang - Hotel & Residence vary by travel dates, hotel policy, and other factors. Enter your travel dates to see current prices.

How to get to Novotel Palembang - Hotel & Residence from the nearest airport?

The nearest airport is Sultan Mahmud Badaruddin II Airport, located about 25 mins from hotel by car (12.1 km) away.

What’s the cancellation policy at Novotel Palembang - Hotel & Residence?

The cancellation policy at Novotel Palembang - Hotel & Residence depends on your room type and booking terms.

Does Novotel Palembang - Hotel & Residence offer airport transfers?

Yes, Novotel Palembang - Hotel & Residence offers Airport pick-up service, Airport drop-off service for guests. We recommend contact ahead to confirm availability and pricing.

About This Property

Nearest AirportSultan Mahmud Badaruddin II Airport
Distance to Airport12.14KM
Nearest Train StationStasiun Kertapati
Distance to Train Station10.47KM
Average Price FromVND2536161
Hotel Star Rating4
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