Couples Sans Souci

I will repeat, nice place, plenty of activities, food and good vibe

Beautiful property, most of the staff are absolutely amazing... but due to the few inconveniences we had we will not be back to this couples.... we will stick with Negril and swept away, hopefully they are still as we remember . Still 5 star but dropped the ball on us this stay. Probably more my luck , then the norm.

Yes easy and organized, everyone waiting for the tip and not a dollar, 5 or 10 bill .otherwise they will make a rude face.

The room was great in terms of size and cleanliness. One recommendation: try to get the cleaning staff there a bit earlier (around 10-11 am). We had days in which the room was not cleaned until 2-3 pm.

The staff, grounds, amenities were all excellent. Unfortunately we can’t say the same about the food. Hope I improves.

We rate all the hotel staff 100%. We could not fault them at all. My partner suffered an injury at the end of our holiday and she was looked after by all. Everyone was caring and friendly. They could not do enough to help. She would like to thank everyone for their care and friendliness. The food was excellent, the meals we had in Casanova were the best we have ever eaten in an all inclusive hotel. It was fine dining at its best. Hotel, rooms and outdoor areas were spotlessly clean and well maintained.

The rooms at this location are very dated! Everything from the door leading to the room to the curtains look like they have not been changed since the property opened. Chipped paint, old furniture, and insects everywhere since the doors did not properly seal at the bottom. We placed towels under the door to keep insects out but due to being on the first floor it did little. When it comes to the food, if you are expecting to experience Jamaican cuisine this is not the place for you. What saves this resort is the staff, they were excellent. I had one issue with housekeeping placing a dirty pillowcase on one of the pillows. Other than that everyone was very helpful and courteous. I wish I could rate higher but the rooms are horrible.

Property was beautiful and to die for. Everything was so nice and service was great. Drinks had the right amount of pizazzz lol. Celebrated my 25th birthday here and it was great. Room service came on time. Variety of things to immerse yourself in throughout the day or just relax.

Beautiful perfectly maintained grounds but lots of stairs. Could use more railings etc. Food staff and activities very nice.