The hotel's proximity to Naruko Station was a great help. The room was very clean and well-maintained, suggesting it's been open for quite some time. However, upon arrival, when I tried to wash my hands, there was no hot water. I contacted the front desk, and a staff member came to explain that I needed to turn on the shower or hot water tap in the bathroom before the face-washing tap would work. I think this is something that should be improved. The thing I was most looking forward to on this trip was the hot springs.
They were fantastic! I love milky-white sulfur springs, and I can enjoy them at any hotel in Naruko Onsen. This was my third visit, and my first in 10 years, but the Naruko Hotel's bath was the largest I've ever seen. However, it was a shame that the open-air bath didn't offer a view of the outside scenery, lacking a sense of openness. Perhaps this is to protect against snow or bears. This was a disappointing point. Both dinner and breakfast were buffet style, with a wide variety of dishes, and I was very satisfied. Personally, I was a little disappointed that there was no sushi.
However, I could feel the staff's dedication and service-oriented attitude, and thanks to them, I was able to fully enjoy this trip. Thank you for your hospitality. I would like to stay at your hotel again next time.
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