I specifically booked this hotel because of the reviews claiming free panoramic room upgrades, and now I realize those good reviews were probably just people trying to get the upgrade! When I arrived, I was told there were no panoramic rooms available. The room I was given only offered a tiny glimpse of the night view from afar, and the view was ridiculously poor.
The room itself was small and outdated, with heavily worn facilities. The hardware quality was, at best, equivalent to a two-star hotel in mainland China, where a similar room would cost just over a hundred yuan. Here, it was over 700 yuan a night, offering terrible value for money; it simply wasn't worth the price.
I specifically came to see the Victoria Harbour night view, and after seeing it downstairs, I didn't even feel like opening the window back at the hotel. There was absolutely no view experience to speak of. The front desk staff were cold and unfriendly, lacking patience throughout. Paying such a high price for this kind of accommodation experience – I truly regret it and absolutely do not recommend this hotel!
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