Melia Lloret de Mar

No manager on duty past 7 PM? All four + stars hotels have an MOD. I would not recommend this hotel. Our stay and experience was poorly handle due to no accountability by manager not being present when requested upon it. In additon staff in place did not have any power of decision. Hotel Direction may have done some renovation , but was really poorly done, shower unsafe since water were leaking and floor really slippery. We were given an ADA compliant room for folks who did not needed. Additionally , the shower should have needed a chair and handles for a disable person. We wanted to expierence The Costa Brava, but we felt , we were not welcomed. It took more than 4 hours of complain and asking for a manager who was not present. FINALLY!!! By 10 PM. the staff finally gave us a suite , we never receive a formal apology by the management only the staff in place were the one professional enough to do the right thing. Really sad to encounter no accounatability in A 4+ hotel.

Stayed one night, a fragrance scent in the hotel air was not friendly gave me a headache. I would have given a better score but the scent was unbearable. Very boutique style not sure if it should be rated a 5 stars hotel.

Property is v nice and the staff very helpful. Lots of activities too and easy access to beach and downtown area

This property we felt was a really poor standard it would be lucky to be a 3* anywhere else. Not sure why they have golf in the advertisement as you would struggle to get a mini golf course on site. The spa was closed so couldn’t use that which was fine but very small pool area so space was limited. Food was very poor at the lunch restaurant and also the buffet dining nothing was fresh and they couldn’t seem to make there mind up on what they put in there Caesar salad as it would change every day. Be aware that if you book full board that only includes food not drinks every drink at the resort you must pay for which is fine but make sure you keep some spending money to the side. One bonus for this hotel was the room they were nice and spacious and always cleaned to a great standard.

Nice staff, rooms and spa and indoor pool was nice. Drinks were okay. Quite far from Barcelona airport. Breakfast was also okay

Very good activities at kids club!Clean and nice pool.