Totem Hotel and Suites

Arrived with room at 81 degrees. HVAC did not work and room was still 81 after 1.5 hours at 8pm. Front desk argued with me to "give it time" and offered no help. All other rooms booked. Forced to move to another hotel in order to sleep and catch the 5:30am arrival time for the ferry. Otherwise, great stay.

The hotel burned down in 2016 and was fully rebuilt. The room was clean and large with fast internet (160mbps), a large shower that was hot and had great pressure, and the biggest seating area for their breakfast buffet than we have ever seen. No waiting for a table here. We also were able to do a couple of loads of laundry here at their pay washer and dryer.

Very comfortable room and nice hotel staff. Good breakfast buffet and that wasn't too busy most of the time. Ample parking. Laundry room use takes an app where you have to add money to via a credit card.

Great location and within walking distance of everything. Clean, comfortable room, blackout curtains, quiet. Views of the mountains super up-close!

Michelle at the front desk welcomed us! Place looks brand new and even has a pool! Great view and location all the way around!

Clean and modern venue in a convenient location to waterfront. Rooms were reasonably spacious and plenty of pillows. Wi fi reception was sound and breakfast offering was ok.

Ok, there was a stuffed grizzly in the corridor but at least a minimalist ton sur ton room without the moose and bear images that you see everywhere. All the rest was good too, decent breakfast included, very good reception staff, perfect location

We stayed at the Totem Hotel for 2 nights in June after taking the ferry from Whittier. It is in the heart of town and has a pleasant lobby and nicely decorated rooms. We were in a room with a small balcony. While you can see the mountains, the surrounding area is dominated by mostly by parking lots and other buildings. The central location is great...you can walk anywhere in Valdez within minutes. They had a washer dryer available....a nice option. The breakfast was fine...nothing amazing....but good enough. I wish the font desk team were friendlier. They seemed bored and uninterested in being helpful. A welcoming smile would have been appreciated!