Permai Hotel Kuala Terengganu

During my stay, I encountered several issues related to the room facilities and overall hygiene standards. Firstly, the carpet in the room had a strong musty smell, which made the environment very uncomfortable. It gave the impression that proper cleaning or ventilation had not been carried out. Secondly, the shower facilities were extremely disappointing. The water pressure was unstable and the temperature difficult to control, making the shower experience quite unpleasant. Lastly, I was concerned about the condition of the bath towels provided. The towels appeared yellowish and did not look clean, which is far below the standard I would expect from a hotel of your level. These issues significantly affected my stay, and I hope the management will take immediate action to improve the condition and maintenance of the rooms.

Good location not really in city centre and quite peaceful to rest. Service is ok a lot of parking space

I recently stayed at Permai Hotel Kuala Terengganu for 2D1N during Hari Raya and booked 2 Deluxe Rooms. Overall, it was a pleasant and comfortable experience, especially during the festive season. The check-in process was smooth despite the busy Raya period. The staff were friendly and accommodating, which made the arrival experience easy and stress-free. Both rooms were clean, spacious, and well maintained. The beds were comfortable, and the layout was practical, suitable for resting after a long day of visiting family and open houses. One of the main advantages of this hotel is its location. It is conveniently located in Kuala Terengganu, making it easy to travel around for Raya visits and explore nearby areas. Parking was also manageable during our stay. Although the hotel is not luxurious, it offers good value for money and meets expectations for a short stay. The overall environment was quiet and suitable for relaxation after a busy day. In summary, Permai Hotel Kuala Terengganu is a solid choice if you are looking for a comfortable and convenient place to stay, especially during festive periods like Hari Raya. I would consider staying here again on my next visit.

Poorly maintained, old furniture and basic tv channels. Yellow towels with stains. First time staying at family room. Really awful

Clean but not so. Couldn’t get parking space near to the block I stayed. Air cond slow to reach the temperature we wanted. Kind of unworthy.