The hotel's overall environment was good – clean and comfortable. However, the room was quite small. I booked a twin room for two adults and a child, and it felt very cramped. The main issue was that they wanted to charge me an extra fee because my child was over 7 years old, which I found unreasonable. I didn't request an extra bed or any other additional services, and the booking page didn't state that there would be an extra charge for children over 7. I firmly refused to pay it! The air conditioning in the room was terrible; it was incredibly noisy. It was too loud to sleep with it on, but too hot to sleep with it off, so I didn't get much good sleep during my stay. There was hardly any space in the bathroom to put things, which was very inconvenient. The breakfast, however, was good – delicious and with a wide variety of options. But I won't be choosing this hotel again next time! Not being able to sleep well was the biggest problem!
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