The Urban

The hotel surroundings are fantastic and the location is very convenient. It's filled with lush greenery and, despite being right in the city center, it is remarkably quiet—a true peaceful oasis amid the hustle and bustle. The surrounding bar street, riverside, and other attractions are all within walking distance, making for a wonderful stay. A massive shout-out to the young ladies at the front desk: their service attitude was exceptional and they were so friendly! I highly recommend The Urban to travelers from back home. It offers great quality at a reasonable price and is incredible value for money. Five-star review! (Haha, after a tiring day of exploring, I could just walk over to the nearby massage parlors. The service was great, the massage skills were top-notch, and best of all, it was really affordable. I will definitely visit Siem Reap and stay here again in the future!)

A beautiful environment, a quiet retreat in the bustling heart of Siem Reap. The service staff were absolutely fantastic, greeting me every time they saw me. Our night bus arrived early in the morning, so we couldn't check in yet. The front desk kindly offered us their spa room to freshen up and rest. Even though the lobby doesn't have air conditioning, when I accidentally fell asleep there, a staff member quietly brought a fan over for me. I was incredibly touched! The welcome amenities were also exquisite and delicious. My only minor complaints are the lack of an elevator – if you're on the top floor, you'll be climbing up and down four floors daily. Also, there were quite a few geckos on the exterior walls at night. While I didn't encounter any inside, those who are afraid of geckos should be aware.

The staff were all very kind and friendly, and the room was clean and comfortable.

Superb welcome, incredibly well-located hotel (near the Night Market, Pub Street, and tons of small restaurants)! The staff were incredibly attentive, the pool was beautiful (though a bit too shady), there's a lovely patio with lots of plants, and the manager checks in almost daily to make sure everything is going well! The restaurant is also very good!