Joia Rose Hall by Iberostar

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1 night

1 room, 2 adults, 0 children

All properties in St.Bran's Burg

Joia Rose Hall by Iberostar

No. 4 of Scenic Hotels in Saint James

Branch Developement, Rose Hall Main Road, St.Bran's Burg, Saint James, Jamaica

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Highlights

Comfy rooms

Sparkling clean

Lots to do

Top local pick

Free parking

Amenities

Outdoor swimming pool

Private beach area

Beach volleyball

Diving

Sauna

Spa

Massage room

Gym

All amenities

Property Description

9.0/10

Great

Cleanliness9.0

Amenities9.0

Location9.0

Service9.0

All 98 reviews

Surroundings

Airport: Sangster International Airport

(16.1 km)

Train: Jamaica Rail Way Corp.

(20.5 km)

Landmarks: Dressel Divers

(540m)

Landmarks: Lilliput New Testament Church Of God

(1.5 km)

Landmarks: Refuge Temple Church Northern Diocese

(1.8 km)

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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Suite, Oceanfront (Butler Service)

2 Double bed or 1 King bed

Non-smoking

Air conditioning

Private bathroom

Refrigerator

Minibar

Room Details

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Suite

2 Double bed or 1 King bed

Non-smoking

Air conditioning

Private bathroom

Refrigerator

Minibar

Room Details

Check Availability

Suite With Ocean View

2 Double bed or 1 King bed

Non-smoking

Air conditioning

Private bathroom

Refrigerator

Minibar

Room Details

Check Availability

King Suite With Ocean View

1 King bed

Has window

Non-smoking

Air conditioning

Private bathroom

Electric fan

Private toilet

Room Details

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Suite With Pool View

2 Double bed or 1 King bed

Non-smoking

Air conditioning

Private bathroom

Refrigerator

Minibar

Room Details

Check Availability

Suite, Oceanfront (Penthouse, Butler Service)

2 Double bed or 1 King bed

Non-smoking

Air conditioning

Private bathroom

Refrigerator

Minibar

Room Details

Check Availability

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Guest Reviews

9.0/10

Great

98 reviews

Verified Reviews

Cleanliness9.0
Amenities9.0
Location9.0
Service9.0

Average for similar properties in St.Bran's Burg

Most Mentioned

M‍e‍l‍v‍i‍n

September 19, 2025

The property is what we expected. Beautiful ocean view/pool view. Plenty of space to stretch out on the beach and around the pool. The only real negative we had was the bathroom towels which were a bit hard, the bed was comfy and the food was good as well all over the property.

S‍h‍e‍n‍g‍ ‍G

September 14, 2025

I didn't like that it was old and you could tell. The staff was great though. There weren't many activities which was a shame. I also didn't like that there was a lot of construction, one elevator was down the whole time and one of the days, both elevators were down so we had to use stairs and our room was on the top floor. Also a shame that their restaurants fill out so fast, hard to get in. Their french restaurant didn't have the lamb rack which is my favorite dish, another shame. They need more sweets/cakes too, those options were very limited.

R‍o‍b‍e‍r‍t

September 10, 2025

This was our second stay this year. We didn’t hesitate to go back. At check-in, Donnae remembered us and even gave us an upgraded room. After checking us in, she walked us to our room making us feel welcome and completely at home. Then, of course, we made our way down to the pool bar where Shevaughn and Travis remembered us as well. Those two really know how to make a good time as well as being prompt with service. I highly recommend this resort. We may very well go a third time before the year’s end.

E‍m‍i‍l‍i‍a

September 11, 2025

This resort has both good and bad sides. The property itself is beautiful – the pools are amazing, the beach is nice (though not the best), and the restaurants serve good food. However, the service was very disappointing and absolutely not what you expect from a 5-star resort. Only about 15–20% of the staff were attentive and polite; the majority were slow, unhelpful, and sometimes outright rude, even when asking for something basic like water. Service in the restaurants, bars, and buffet was extremely slow. One restaurant requires reservations, but in the others, we waited up to an hour just to be seated. Even at breakfast, we had to wait to be seated, and the hostess was often missing from her station. Another big issue is that they don’t provide bottled water or straws anywhere on the property. For a luxury resort, this is unacceptable. Housekeeping and room service were also very poor. Our room was not clean upon arrival, and throughout our stay service remained slow and unfriendly. The steakhouse was the worst experience – the hostess (Tasha) and her manager were unprofessional. Despite having a confirmed reservation from the feedback department, we were told we didn’t have one and were placed on a waiting list. This felt dishonest and was by far the worst service I’ve ever experienced at a resort. Overall, the management urgently needs to take action. The location and facilities are beautiful, but the lack of proper service, bottled water, and basic hospitality stan

M‍o‍n‍i‍c‍a

September 5, 2025

The property and the staff were top notch. The Iberostar Grand (JOIA) is my absolute favorite MoBay resort.

D‍o‍n‍n‍a

September 21, 2025

My husband and I celebrated our 25th anniversary at Iberostar. The resort is beautiful and staff exceptional. We enjoyed the resort amenities and on beach location. We will be back!

A‍l‍e‍c‍ ‍G‍r‍a‍y

September 11, 2025

This resort made you feel very special. They always were so happy to give you or help you with anything you needed. Our stay was wonderful and I would definitely come back again. I never wanted to leave my fiancé and I got engaged and they made it the most magical night of our lives so grateful for everything that they have done for us.

N‍a‍o‍m‍i‍ ‍G‍r‍a‍u‍p‍i‍e‍r

September 3, 2025

The property it’s beautiful and clean; and the staff members are very welcoming.the food was delicious with a big variety.

R‍a‍n‍a‍y‍a‍ ‍A‍r‍m‍a‍n‍i

August 29, 2025

Loved this resort the staff was so friendly and nice always available to help the suites was beautiful and clean will be back.

Services & Amenities

Property Policies

Check-in and Check-out Times

Check-in: after 15:00

Check-out: Before 12:00

Front desk hours: 24/7

Child policies

Children are not permitted to stay at this property

Cribs and Extra Beds

For all room types, cribs and extra beds cannot be added.

Breakfast

StyleBuffet

Opening hours[Mon - Sun] 07:00-11:00 Open

Age	Fee
Adult	Free

Additional breakfast fees are not included in the total and need to be paid at the property.

Pets

Pets are not allowed

Age Requirements

The main guest checking in must be at least 18 years old

Paying at the hotel

Cash

Property Description

Number of Rooms: 18

Phone:+1-876-6800000

With a stay at JOIA Rose Hall by Iberostar - Adults Only - All Inclusive in Montego Bay (Northern Estates), you'll be a 1-minute drive from Jamaica Beaches and 8 minutes from Rose Hall Great House. This all-inclusive property is 11.5 mi (18.5 km) from Doctor's Cave Beach and 14.4 mi (23.2 km) from Montego Bay Cruise Ship Terminal.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a nightclub, an outdoor pool, and a hot tub. Additional amenities at this property include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Enjoy Italian cuisine at La Toscana, one of the property's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 4 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.

Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Event facilities at this property consist of a conference center and meeting rooms. Free valet parking is available onsite.

Make yourself at home in one of the 291 guestrooms featuring refrigerators and flat-screen televisions. Rooms have private balconies. Satellite programming and video-game consoles are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.

Frequently Asked Questions

What are the check-in and check-out times at Joia Rose Hall by Iberostar?

Check-in time at Joia Rose Hall by Iberostar starts at 15:00, and check-out time is by 12:00.

Does Joia Rose Hall by Iberostar have a pool?

Yes, Joia Rose Hall by Iberostar has a swimming pool for guests.

Are pets allowed at Joia Rose Hall by Iberostar?

No, pets are not allowed at Joia Rose Hall by Iberostar.

How much does it cost to stay at Joia Rose Hall by Iberostar?

Room prices at Joia Rose Hall by Iberostar vary by travel dates, hotel policy, and other factors. Enter your travel dates to see current prices.

How to get to Joia Rose Hall by Iberostar from the nearest airport?

The nearest airport is Sangster International Airport, located about 20 mins from hotel by car (16.1 km) away.

What’s the cancellation policy at Joia Rose Hall by Iberostar?

The cancellation policy at Joia Rose Hall by Iberostar depends on your room type and booking terms.

About This Property

Nearest Airport	Sangster International Airport
Distance to Airport	16.15KM
Nearest Train Station	Jamaica Rail Way Corp.
Distance to Train Station	20.47KM
Hotel Star Rating	5