Boston Marriott Peabody

The staff were polite and helpful. The breakfast was great and servers were very friendly. Parking was very good.

Staff was consistently rude except the breakfast waitress. She was kind. Iron leaked water everywhere. We had a wedding so this was unfortunate. Trash was left out in hall by cleaners.

Really easy to access. It was full of travelers but my room was quiet, clean, and comfortable. Will stay here again.

The room was clean and welcoming. Staff was fantastic. Having the ability to refill my water bottle was awesome.

Was told at check-in the room was “far away from the construction and would not affect my stay. Sunday morning by 8 there was some hammering and nonstop sawzall noise from 10-11am. Sounded like it was coming through my room’s wall. Front desk, when told, responded “sorry, we do construction on the weekends.”🙄

The hotel is under renovations. We were not given notice prior to our stay.

Faulty doors allowed cold to enter into the entrance which then froze the pipes. Sprinklers went off causing mass evacuation around 1:30 am (or so). Spoke to Carla at the front desk who indicated this was an emergency, but maintenance of faulty doors isn’t, it’s poor upkeep.

The hotel was nice. Unfortunately, fire alarm went off in the middle of the night. The staff did not take any lead in the situation. Gave the guests no directions, did not help people get out of the building or give any instructions on what to do. It was snowing & 17 degrees out. after an hour we went back in to ask if it was ok to go back to our rooms. Really mishandled by Marriott. Apparently a pipe burst--wonder what happened.