Though the hotel is located on a very busy street, once you enter the reception area it is remarkably quiet. The decor is divine and thoughtfully executed. I absolutely loved my room; the classical yet modern design and the high quality of the furnishings made it one of the best hotel rooms I have stayed in. The cleanliness of my room was to a very high standard also. Additionally, it was very quiet, and I enjoyed a great night's sleep.
However, the breakfast experience was a bit of a letdown. The food on offer was fantastic, but the loud atmosphere kind of ruined it for me. The restaurant is quite small, so the seating is limited and the tables are positioned very close together; I unfortunately had an incredibly loud family sitting behind me, which while not the hotel's fault did impact my meal.
Furthermore, I noticed that the staff were generally quite loud when communicating with each other, whether at reception, in housekeeping, or in the restaurant. For a 4-star hotel, I would expect a more professional level of conduct. Additionally, upon checking out, I received no assistance with my suitcase into my taxi. Overall, it was a fantastic room and a great breakfast, but the staff conduct and service could certainly improve to make the experience more pleasant.
