Four Seasons Hotel Singapore

We stayed here to celebrate my son's birthday. Before our stay, they asked about the purpose of our visit, and when I mentioned it was for my son's birthday, they prepared a wonderful surprise decoration in the room. Furthermore, when I told them my son loves balloons, they even delivered adorable balloons, which made us incredibly happy. All the staff treated our family warmly throughout our stay, and we truly had a wonderful time. We would definitely love to stay at the Four Seasons again.

Singapore trip – Four Seasons Hotel, absolutely delightful! The location is fantastic, right on Orchard Road, behind Hermès, and close to many popular attractions. As soon as we arrived in the lobby, a friendly doorman was there to help with our luggage. The front desk had a lovely lady, Ms. Pan, who spoke Chinese and provided exceptional service! She was so patient and kind, making us feel like we were coming home after a long journey. The cleanliness was truly impeccable, and the turndown service was very timely. Every evening after dinner, we'd return to a spotless room with slippers and water neatly arranged. Many say the hotel is a bit old, but I personally don't think so; it's incredibly well-maintained! Definitely has that classic old-money vibe. I would absolutely choose to stay here again; it left me with so many wonderful memories!

Just a tip, Exit 11 from the subway is the closest and most convenient way to get to the hotel. 😊 The high-floor rooms offer great views. It's super convenient to get to Universal Studios, and I'd recommend visiting the Botanical Garden, which isn't far from the hotel.

Facilities: The floor drain was a bit clogged, but it was quickly fixed. The lighting was a little dim. Hygiene: Very clean, with housekeeping twice a day without disturbing guests at all. Environment: The view was fantastic, but the unheated pool was a bit cold. Service: Thoughtful, attentive, and enthusiastic.

This hotel is a peaceful retreat in a lively area, and the service is absolutely top-notch. However, the pandan cake provided on my check-in day had a lot of chocolate sauce on it from who-knows-where, and the lid was also stained. Plus, one of the bath towels had a visible stain. The cleaning really wasn't up to par.

The hotel is conveniently located right in Orchard, making it easy to get anywhere. They send an email beforehand to confirm details. Although the hotel is a bit old, the room facilities are all very new. Even if there's an issue with the facilities, the engineering department responds very quickly. P.S. A big shoutout to the person in the picture below and to Jack, a room attendant.