The location is fantastic, just under 100 meters from Exit 14 of Metro Line 2. It's about a ten-minute walk to the Shanghai Museum, and you can easily walk to the Bund as well.
We arrived a bit after 11 AM, and the front desk kindly coordinated to have a room cleaned for us on a priority basis. By the time we finished lunch nearby, it was ready for check-in. They even upgraded us to a larger, more comfortable room with a better view of the Oriental Pearl Tower from the balcony.
Service was exceptional. From the concierge and front desk to housekeeping and restaurant staff, everyone was professional, attentive, and proactive—a major plus.
The hardware facilities are a bit dated, but still acceptable. There was no musty smell in the room, and the soundproofing was quite good.
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