Riad - Dar Al Andalous

Zahra and her staff were wonderful...very accommodating to our special needs traveler who had difficulty with the stairs. Lovely Riad

Very kind and helpful staff. They went out of their way for us, even adjusting diner options for my friend who had a gluten allergy. Walking distance to the medina, very quiet in the night. I would defenitely come back to this riad when visiting Fez again.

Absolutely superb Riad tucked away from the Main Street. Family owned and run with very loyal and accommodating staff who couldn’t do enough for you. Delicious breakfast and evening meal (should you want it) of traditional Moroccan cooking. Otman and Zara were excellent hosts always making sure everything was ok. We would highly recommend this place and hope they have many more English clients!

Outstanding hospitality with excellent customer service

This place was amazing. Mr. Pierre has super nice cozy characre and his welcoming was make us so relax even in a middle of city. The place is very quiet and it is absolutely high rated especially interior and the pool, also the structured layout of whole area of it is interesting. You can enjoy a walking through small path in the area and have a relaxing time wherever you want. If you have a plan to visit or pass by around there, I recommend you to stay there. I must visit again.

I made the reservations in February and received a confirmation. My credit card was charged which surprised me - the other riads want to be paid in cash. When we arrived, we were told they over booked - and were going to find us another riad close by. They found me a place; offered us apologies and lunch the next day (we were going to be out sight seeing); we were told the second riad would have us for the full 3 nights although the first room was not entirely what we wanted- but they were doing the best they could. We found out approximately 10pm the second night that we were being moved to yet another riad….the Andalous manager apologized; over the phone said he was going to stop by the next morning and tell us where we were going- he did not.show (apparently he went to Casablanca to pick up other guests) and did not communicate with the Alcazar folks about where we were going. Our bags were sitting by the reception desk. I guess the manager of the Alcazar was able to reach the manager from the Andalous; he sent a colleague to retrieve us and walk us over to Riad Sucrier. She tried to explain that it was a problem with ******* and mis communication with booking. The whole experience with Andalous was a mess; I didn't appreciate moving twice and the lack of communication.

Very nice staff, butler rasheed was amazing!!! Very happy!

This Riad, in fact two family riads that have been combined, is tucked away down a blind alley, It's authentic, spacious and comfortable (although in winter, when we visited, the single heater/cooler, perched beneath the high roof, had little effect). If you're reading in your bedroom after dark, lighting is very inadequate. Breakfasts are generous and the owner is attentive - perhaps excessively so. A mild warning: we were repeatedly cajoled to write a 5-star review on platforms such as this one, ideally before we left. Similarly, if we had criticisms, to say silent and refrain from comment. For this reason, I suspect that the overall 9+ grading is unnaturally skewed towards the positive.

We had the pleasure of staying at Riad Dar Al Andalus recently, and we must say it was an exceptional experience. From the moment we arrived, we were greeted with warm hospitality. We highly recommend this riad to anyone is looking for an nice stay in Fes, and we are truly grateful to Otman for his essential role in making our stay so enjoyable. Alessia e Vincenzo