Amazing hotel with brilliant staff. The view surrounding the hotel is breathtaking. The hotel has everything (including big garden and swimming pool) and provides a 24 hour butler service via Wechat which meant someone was always answering our questions within seconds. They helped arranging food delivery into our room, booking attractions, arranging a driver to take us to Yangshuo (for free in a big air conditioned car), arranging room cleaning time when it's most convinient for us, and so much more. Thank you Kaysen and Mayling!
The room was spacious with a big round bed (which turns 360 degrees and very comfortable) and a big bathtub overlooking the beautiful karst mountains. There was also a seperate big shower room, with excellent water pressure. The room and bathrooms are equipped with everything you need. The hotel provided free fruits, water to our room every day and filled up the minibar for free. We also received free afternoon tea (tea, coffee, cakes, fruits, nuts etc) each afternoon. They have also incuded a free professional photo shoot which I loved. We also received an evening dessert delivered into our room to taste the local flavours.
The breakfast had great variety, excellent coffee and tea, everything I wanted and more, while enjoying the view from the restaurant. The breakfast, the lunch and dinner were all delicious so we kept having all our meals at the hotel (ordering the food several times to our room which was very convenient).
They have free laundry service which can be done all by the hotel or by self service, based on the guest's requirement.
I highly recommend the place.
