Sofitel Legend People's Grand Hotel Xian

This is by far the best hotel I've stayed at in recent years! The entire hotel staff is highly professional, and their excellent service is evident at every step of your stay. While waiting for a ride-hailing car in the lobby, staff members would proactively approach me to ask about my destination and offer guidance for travel if I had questions. When I was taking photos in the lobby, staff members would also come over to help me find good angles and assist with the pictures. Whether it was checking in, having breakfast, or being at the hotel's pool or bar... in every scenario during my stay, I felt meticulous and thoughtful service, with many proactive and attentive touches that made for a very comfortable experience. I especially want to thank Flora Qiu Jianyue from the concierge team. We had three suitcases with us, and the booked car couldn't fit all of them, so we needed to move luggage back and forth. It was the scorching midday sun in Xi'an, and I was waiting in the shade with my three children. I called her over to avoid the sun, but she insisted on staying in the scorching sun to look after our luggage, helped us move it back and forth, and arranged for a different car. This small detail was truly heartwarming. The hotel's predecessor was the historic People's Grand Hotel, now part of the Sofitel Legend brand. The building itself boasts a rich historical heritage, but it's impeccably maintained. The furniture and public areas are kept in pristine condition, appearing new and polished, and everything is meticulously cared for, striking a perfect balance between old and new. The breakfast selection is abundant, and the taste is excellent. The toiletries provided in the room are Maison Caulières 'L'Aube des Sens,' with a sophisticated and gentle fragrance that I really enjoyed. Both the hardware maintenance and the service awareness of all staff members are impeccable. You definitely shouldn't miss this hotel when you come to Xi'an.

Huge thanks to Derek, Jack, and Andi for their warm hospitality, and to Frank for his detailed explanations – the experience was absolutely fantastic! This is the only Sofitel Legend in China.

Having stayed in numerous luxury hotels, the Sofitel Legend Xian still left a lasting impression. It's not just the historical charm of the building itself, but the professionalism of the butler team that truly stands out. A heartfelt thank you to Tommy, Derek, and Thimes for their invaluable assistance with reservation guarantees and seamless inter-hotel transfers. Their communication was clear and efficient, and they handled all issues impeccably. The service was not overly effusive, yet every request was met with a prompt and thoughtful response. This understated yet attentive service is precisely what luxury accommodation should embody. The tranquil courtyard and comfortable rooms make it a highly recommended stay for anyone visiting Xi'an.

Formerly the People's Building State Guesthouse, right next to the Shaanxi Provincial Government. A century of history and always accommodating—a truly excellent experience, highly recommended! Otherwise, ordinary folks like us might never get to experience such a place if it weren't for the recent renovation.

Had a perfect vacation at Sofitel Legend People's Grand Hotel Xian! The room was spotless, with French elegance and historical charm evident in every detail. The breakfast was exquisite and plentiful, with authentic Roujiamo and freshly made omelets that left a lasting impression. Special thanks to our butlers Jack, Serena, and Andi for their meticulous care, and to Eva and Allen from the concierge for their perfect itinerary suggestions. Every staff member was so professional and warm, making this stay an unforgettable 'legend' experience. I will definitely be back!

Stayed two nights in Xi'an with my child, who absolutely loved it. The breakfast was especially delicious, particularly the à la carte options, served hot and fresh. We got to try all the local Xi'an specialties, and it was clean and hygienic. A big thank you to our butler Ge Shaobo (Jack), and also to Serena and Themis. Their service was warm and enthusiastic, always with a smile, making us feel truly welcome.

The room was great, and I got a free upgrade. They even decorated it a bit and gave me a birthday cake since it was my birthday – I was so happy! The staff were incredibly warm, thoughtful, and attentive. I'd been in Xi'an for a week, and choosing to stay here on the last day made me feel so relaxed and comfortable. Xi'an was super hot, but the hotel was beautiful and lovely. I'll definitely stay here again next time I visit! I've stayed at Sofitel in Singapore before, and that was excellent too. The French decor style is fantastic!!

My stay at Sofitel Legend People’s Grand Hotel Xi’an exceeded all expectations. Nestled within the historic People’s Building complex, the hotel offers a peaceful retreat in the heart of the city, combining rich historical charm with timeless French luxury. The room was spacious, elegant, impeccably maintained, and the overall atmosphere was simply exceptional. A special thank you to Serena, Tommy, and Junny for their outstanding service. They were professional, attentive, responsive, and genuinely courteous throughout my stay. Every request was handled promptly and efficiently, and their attention to detail made me truly feel at home. Whether you’re visiting Xi’an for business or leisure, I highly recommend this hotel. I will definitely choose to stay here again on my next visit to Xi’an.