Mercure Roma Centro St. John

Very close to the Colosseum, just a few steps away. The front desk service and hospitality were top-notch. It's a great chain hotel, and getting around the surrounding area is super convenient with buses, the metro, and trams all nearby.

The room was tiny, and to make matters worse, the duvet didn't even have a cover, making it practically unusable. Ctrip says it was renovated in 2025, is that even true? It was dirty and old, the AC didn't work, and the hairdryer was so weak it took half an hour to dry my hair. The most ridiculous thing was the room door – you couldn't open it with the key card, but it would just open if you bumped into it. There was one young guy at the front desk who looked Southeast Asian; he was okay. But everyone else at the front desk kept overcharging for the city tax, and the amount was different every day. There's a monastery nearby, but at night, there are a lot of Black people running around. I'm not really sure if it's safe.

The room was very clean and quiet at night, and its slight distance from the central train station actually made it feel safer. However, the hotel is located on a slope, which can be inconvenient if you're traveling with heavy luggage. The location is otherwise quite good, being very close to the Colosseum. Breakfast was just okay, and sometimes the plates weren't very clean. The staff were professional, helpful, and friendly.