Shangri-La Hotel Chengdu

🌸 Shangri-La Chengdu is wonderfully located right by the Jinjiang River, facing the iconic Anshun Bridge at "Jiuyanqiao" and sitting right next to the "Lan Kwai Fong" bar street. By day, a leisurely stroll along the river offers a refreshing breeze, watching egrets soar across the water and night herons resting on utility poles—it's a peaceful escape from the city bustle that leaves you feeling completely serene. By night, the bridge lights up, as if draped in a charming glowing cloak, casting dazzling, shimmering reflections across the rippling water. The bar street also comes alive; amidst the neon lights, live singers perform soulfully, and a gentle intoxication lingers in the enchanting night air... 🌸 The hotel is about a ten-minute walk from Dongmen Bridge Metro Station. While a bit of a walk, it helps you completely avoid the massive crowds at Chunxi Road during weekends and holidays, and taking a taxi to various attractions and the airport is very convenient. We would like to express our sincere gratitude to Front Office Manager Lu for arranging our preferred room, preparing everything thoughtfully based on our living habits, and even organizing a late check-out upon learning we had a late evening flight. The welcome amenity featuring Sichuan snacks and seasonal fruits was a heartwarming touch. Both the living room and bedroom are spacious and bright, with 180-degree floor-to-ceiling windows offering unobstructed panoramic views of the stunning Jiuyanqiao nightscape. Although the property has been open for quite some time, the maintenance of the facilities is quite impressive; the room air conditioning is powerful, the bathroom is equipped with a smart toilet, and the TV seems to have been replaced with a newer model. The only minor regret is that screen mirroring isn't available on the TV, which we hope the hotel can improve upon. The gym is large and well-equipped, complete with a tennisSustainable, though it closes at 11 PM and doesn't allow 24/7 keycard access like some other hotels. To our pleasant surprise, the hotel has recently added a self-service laundry facility. We eagerly went down to try it out—it is indeed very convenient, though you might need to queue up as it's quite popular among guests. 🌸 Housekeeping can only be described as meticulous and attentive to every need; tissues and bottled water were always generously stocked. The room was impeccably clean, and they even thoughtfully swapped out our pillows for latex ones, ensuring a deeply restful sleep. 🌸 The Horizon Club service was exceptionally warm and attentive. Despite the high volume of guests, everything ran smoothly and orderly. Manager Liu Chun, in particular, was constantly on the move, warm and considerate to every guest. Throughout our stay, he showed great care for us, earnestly listening to our feedback and resolving any issues promptly—truly professional. The Horizon Club breakfast features an à la carte menu, with local specialties like beef noodles, dan dan noodles, Zhong dumplings, and Long's wontons tasting thoroughly authentic. The Eggs Benedict were an improvement over previous visits—bursting with flavor in a single bite, accompanied by a wonderfully crafted sauce. The handmade steamed buns were piping hot and kept at the perfect temperature throughout. Evening Happy Hour offers a rich spread of choices, including plenty of Chinese hot dishes, à la carte beef and dan dan noodles, and a variety of delicate, delicious cakes. However, the juice selection was a bit too limited, featuring only orange juice. Additionally, the *bo bo ji* (spicy skewered dishes) felt a bit sparse, consisting only of kelp and chicken feet—on one particular night, it was just kelp, which felt a bit perfunctory. When we brought this up, the staff merely explained that the restaurant hadn't received a delivery, without making any effort to remedy the situation. 🌸 Café Z on the ground floor, however, gave me a bit of a pleasant surprise. My impressions from previous visits weren't all that great, but this time completely changed my perspective. The breakfast buffet offers a rich variety of items, and local specialties like beef noodles, dan dan noodles, ginger duck noodles, spicy pork intestine noodles, and Chengdu *qiaogiao* beef all tasted fantastic. Moreover, the aunties at the noodle station were incredibly enthusiastic; when I asked for a bit more beef, she scooped up another generous ladleful without missing a beat, which moved me to tears. For a carb-lover like me, the handmade steamed buns were absolute MVPs of the entire spread—thin wrappers, generous and savory fillings, bursting with flavorful juices in every bite, delivering pure bliss. They could easily rival Qingxiang’s famous Shandong big buns! Additionally, the sesame rice balls were a huge hit: large, perfectly round, deep-fried glutinous rice balls coated in sesame seeds with what seemed like a sweet red bean paste filling inside. Even knowing it was a calorie bomb, I couldn't resist devouring one. The brown sugar glutinous rice cakes (*ciba*) were also delicious, though unfortunately not available every day. The restaurant service was equally warm and attentive, constantly anticipating guests' dining needs and clearing plates promptly. I noticed staff wearing around five different uniforms, and upon asking, I learned that supervisors from other departments—and even the engineering team—had come over to pitch in. Even though the restaurant was packed to capacity, you could really feel the strong team spirit and solidarity among the staff and management at Shangri-La Chengdu, all working diligently to serve every single guest. That united, upward-moving energy deeply moved me. Mr. Deng, the restaurant manager, was also extremely enthusiastic, never hesitating to fetch us hot egg tarts whenever asked. Mary from the F&B department constantly checked in with a warm smile for feedback and, knowing we were checking out that day, thoughtfully delivered delicious sandwiches, fruits, and drinks right to us—such a sweet gesture. 🌸 All in all, Shangri-La Chengdu is truly a hotel worth staying at. With stellar service, fantastic dining, and great value for money, we left thoroughly satisfied. Thank you for bringing warmth and happiness to our journey, and we look forward to meeting again!

The room facilities were average and rather dated. The curtains were manual, and the bathroom fixtures were not automatic either. As for the location, it's right downstairs from Anshun Bridge, but it's a bit of a distance to get anywhere. No butler contacted me before check-in, and there was no departure gift upon check-out. There were no special perks for Ctrip VIPs either, which left me a bit disappointed. In particular: 1. Breakfast was chaotic, requiring a wait of over ten minutes. It was my first time ever having to wait in line for hotel breakfast 😂 Besides, Rong Cafe is huge, and the table they assigned us was in a remote corner—you could easily walk 2,000 steps just for one breakfast. I suppose that's quite an experience in itself; 2. Perhaps because it coincided with the Chinese Super League and the Chengdu Marathon, the service and management felt a bit overwhelmed. My food delivery on the first day never arrived—not sure what that was all about. Next time I visit Chengdu, I'll probably consider staying somewhere else.

I was a bit nervous before my stay at the Shangri-La Chengdu. After booking, I didn't receive any confirmation from the hotel. Sure enough, when I arrived to check in, they said they couldn't find my name. Just as I was at my wit's end, Manager Deng at the front desk kindly helped me check the Ctrip confirmation number and tracked down my reservation (for some reason, my name had been entered incorrectly). She even upgraded my room. The view outside the window was gorgeous, with an unobstructed view of the Anshun Bridge that was truly refreshing and delightful. The hotel has an elegant environment and convenient transportation. With the Jiuyanqiao bars and Lan Kwai Fong cultural and creative district nearby, the nightlife is vibrant and colorful—the absolute best choice for experiencing Chengdu's nightlife.

Rivers, covered bridges, bars, bustling crowds, Xue Tao, Wangjiang Pavilion, and Wangjiang Park—these can be said to represent some of the most iconic sights of Chengdu's thousand-year-old historic city. The Shangri-La has established the ultimate footnote in this very location. Stepping in and out of the hotel, you can immediately decode all of this. Every visitor to Chengdu should stay at this hotel at least once.

The story of Shangri-La, a happy accident—the lost horizon. No wonder every Shangri-La looks the same; turns out they're all part of the family. The variety of breakfast options remains their signature. Delicious 😋

The hotel has a super convenient location, and the buffet restaurant offers a wide variety of dishes! The breakfast is also very rich! The view outside the window is just breathtaking! I will definitely stay here again next time I visit Chengdu!

When checking into the Executive Suite, the hanging rail in the outer wardrobe was dirty, so I had to wipe it clean myself before using it. The breakfast was chaotic with a long wait for a table. They stop replenishing at 10:00 AM and make you leave by 10:15 AM for disinfection. During the Executive Lounge Happy Hour, I actually ran into influencers taking photos, walking around and setting up lighting, which severely ruined the dining experience.

The room matched the photos, and the service was very enthusiastic. The breakfast had a great variety with takeout coffee available. Overall, it's a good stay, though the room decor and facilities are a bit traditional. They also included complimentary tickets to the Well Museum, which makes for a nice, off-the-beaten-path experience.