The Park Lane Hong Kong, Autograph Collection

The location is fantastic, right in Causeway Bay with endless options for food, drinks, and shopping just steps away. Step outside the hotel and you're surrounded by a vibrant atmosphere, but once you're back in your room, it's remarkably quiet. The hotel facilities are average, but very comfortable. The bathroom fixtures are all new and work great, and the bed and chair are very comfortable. Only two small bottles of complimentary drinking water are provided per day, and extra bottles cost money. However, there is a 24-hour Wellcome supermarket right next door downstairs, making it very convenient to buy water and snacks. I would definitely stay here again. Great value for money overall.

Since the executive floor didn't have twin rooms, we decided to book a family twin room instead. We added the executive lounge access and breakfast after arriving at the hotel. Overall, the hotel service is exceptionally good and very accommodating. We usually stay at hotels for a week and don't need our beds made every day—we just ask them to clean the room upon departure. However, the housekeeping staff checked in with us daily to see if we needed any cleaning. Their service, from the front desk to the guest rooms, is spot on. Although the breakfast at the executive lounge isn't as extensive as the one on the ground floor, the service is top-notch. Actually, we've stayed at this hotel well over N times, mainly because of its unbeatable location. SOGO is just a few steps away downstairs, and Times Square isn't far either. Victoria Park is right below the hotel, and just a bit further ahead is the beautiful coastline. If you have the energy, you can walk all the way to Wan Chai along the waterfront. We walked around 10,000 steps a day, enjoying the sea breeze on our faces and the humid, fresh air. During the day, you feel like the clouds are right above your head. At night, the view of Victoria Harbour is stunning—you can just sit back and take it all in.

The Park Lane Hong Kong is ideal for business travel. Situated in the heart of Causeway Bay near the MTR station, it offers easy access to the Convention and Exhibition Centre. The guest rooms are clean and quiet, well-equipped for work with stable Wi-Fi. It also features comprehensive meeting spaces and an executive lounge, complemented by professional and efficient service.

We had a wonderful trip. The hotel was very comfortable with just the right amount of space. The concierge staff member, Roy, was extremely enthusiastic and helpful, assisting us with transportation. My family was very satisfied with his warm service. The facilities were all good, and there are restaurants and shopping nearby.

The hotel is conveniently located, making getting around very efficient. The rooms are clean and quiet with comfortable bedding and a well-equipped work area. The front desk service is responsive, and the breakfast offers a good variety. Overall, it offers great value for money and is ideal for a short business trip.

Absolutely love the Park Lane Hotel! I've stayed here 4 times already. There's a Wellcome supermarket right next door, and Causeway Bay is just steps away. Super convenient!

Before arriving, I contacted the hotel to request a higher floor and a better room if possible. However, upon arrival, we were given a corner room with the excuse that it was more spacious. We later found out that rooms on the 14th floor and below have outdated decor and extremely poor hardware. For a price of nearly 2,000 RMB a night, the facilities are worse than JI Hotel and feel more like an old-fashioned domestic Chinese hotel. To make matters worse, there was a white hair on the room chair. When we asked for a better room, the front desk insisted that an upgrade to the next category would cost at least an extra 500 RMB per night. In the end, we had to rely on customer service from the booking platform to negotiate with the hotel and finally got a better room. I will definitely not stay at this hotel again.