I have mixed feelings about this hotel!
On the one hand, there are definite 'pros':
1. **Location**: Absolutely stunning bay with white sand, turquoise water, and breathtaking views.
2. **Hotel Grounds**: Well-maintained. The cleaning staff works hard, and even though it's clear there's a shortage of personnel, the grounds are still well-cared for.
3. **Room Assignment**: They listened to our request and gave us a room just a 3-minute walk from the pool and beach.
4. **Food**: Good, but only when ordered from the à la carte menu.
5. **Transportation**: We were met at the pier upon arrival and driven back to the pier on our departure day.
However, that's where the positives end. Be prepared to see the other side of the coin – the 'cons' of this hotel:
1. **Bungalow Condition**: The bungalows are a complete disaster. Walls are dirty, duvet covers are torn, the bathroom is damp and moldy, and there are mysterious stains and splashes everywhere. Windows haven't been cleaned, and towels and toiletries are not replaced. No slippers, no safe.
2. **Pool Area**: Mattresses are dirty, towels are ripped and covered in horrible stains. All the furniture – umbrellas, sun loungers, towel bins – is rusty, battered, and worn out. It should have been replaced five years ago!
3. **Reception**: You can barely call it a reception. The fans are rusty, the sofas are sticky, and it's an unpleasant place to be.
4. **Breakfast**: Simply awful. To say there's nothing to eat is an understatement; it's extremely meager. The only decent food is from the à la carte menu.
5. **Excursions**: We asked about an island tour for snorkeling, fishing, and a trip to M'Pai Bay. We were told it would be $48 per person for a group of 8+, but 'the boat wouldn't go due to bad weather.' If it was just for two people, it would be $85 per person, but 'there was no boat.' In the end, we walked 200m to the left and bought the exact same tour from 'Mr. Nice' for $18 per person! We had an amazing time – a full day with a great group, and we saw everything we wanted!
We paid 37,000₽ for 3 nights, which I consider a significant amount of money to end up with torn linen and dirt!
You know, my issues aren't even with the staff, but with the hotel owners – the management is non-existent, and that reflects in both the service and the hotel's condition! It's long overdue for a renovation!!!
I've attached photos; judge for yourselves!
As for us, we left the hotel every day of our three-day stay because it was unbearable to look at. By the way, we walked through the jungle to Lazy Beach and were absolutely thrilled! It's a 25-minute walk from the hotel – a magnificent beach with a truly authentic atmosphere ❤️ I highly recommend taking that stroll!
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