8 members of my family went this weekend, spread across 4 rooms. When we got to the spa we didn't last even an hour since the itchy eyes were unbearable because it had too much chloramine, also 3 of us who are asthmatic left with our lungs closed having to inhale more than normal during the next day, the warm water pulling to cold. When we got to the rooms, we couldn't take a shower because the water was cold, not even warm. We had to go down to dinner without showering. When we arrived at the restaurant, we had a contracted seafood platter that literally took an hour to serve us, the seafood being of very low quality, half of the 3 seafood platters for 6 people was returned. The hotel in the Spa and breakfast was overcrowded with people, with more capacity than allowed in my opinion. Anyway, the worst thing of all is that by complaining at reception, no one has apologized, that is to say, that must be normal in this hotel, my parents had gone 2 months ago and they had told them that they would be undergoing renovations, well this weekend During the week everything was even worse. We will not return and we will obviously speak badly to anyone who asks us.
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