Kimpton TSIM SHA TSUI HONG KONG by IHG

Overall, my stay was very pleasant. The hotel is conveniently located, and the room offered expansive views of Victoria Harbour, providing a peaceful and relaxing environment. The facilities are well-designed and user-friendly. I also appreciated the cleanliness, which put my mind at ease. A special shout-out to Rachel at the front desk – she greeted me proactively and arranged a room with beautiful and quiet views. Her thoughtful service made me feel very warm and welcome.

The room experience was fantastic; I really loved the design. The location is excellent, making it convenient to get anywhere. What impressed me most were the amenities: the shower had great water pressure, and the sound system was amazing. Listening to music and enjoying the night view in the room was incredibly relaxing. Rachel at the front desk was very welcoming and helped arrange a room with a wonderful view. The room was also meticulously cleaned. Overall, I'm very satisfied, though I do think the breakfast selection could be expanded a bit. If they could improve the breakfast experience, it would truly be perfect.

The hotel environment is cozy and comfortable, and its location is very convenient for getting around. The room facilities are complete, and the hygiene is well-maintained, providing an overall great living experience. Rachel's service was attentive and thoughtful; she proactively added me on WeChat at the front desk for easy communication and even helped arrange a room upgrade with a panoramic view. She was patient and professional throughout my stay, making this a very satisfying experience.

My stay at the Kimpton Hong Kong Tsim Sha Tsui was absolutely fantastic. The hotel's ambiance is elegant and quiet, and its location is incredibly convenient for getting around. The room facilities were complete and practical, and the cleanliness was impeccable, making for a comfortable and relaxing stay. Rachel provided attentive and professional service; she proactively added me on WeChat for easy communication and was always quick to respond to any issues. The entire experience was hassle-free and truly enjoyable.

Kimpton Hong Kong Tsim Sha Tsui boasts an excellent location and a comfortable, elegant atmosphere. The rooms are well-equipped and practical, and the cleanliness is reassuring. All three rooms our group of friends stayed in were highly satisfactory. Rachel's service was exceptionally thoughtful; she proactively added us on WeChat for easy communication and responded quickly when the front desk was unavailable. She also promptly helped us resolve issues with room tidying, proving to be professional and reliable. We thoroughly enjoyed our stay throughout.

On March 23rd, at around 2:20 AM, the fire alarm went off on the 33rd floor of the hotel. The corridor alarm blared, startling my family of three from our sleep. My husband immediately tried to call the front desk, but no one answered. After waiting for 6 minutes with no hotel staff appearing, we had no choice but to wet towels in the sink. My husband and I, with our child, then took the fire escape from the 33rd floor all the way down to the hotel lobby on the 15th floor. We noticed a large pile of wine bottles and other items cluttering the fire escapes on the 16th and 15th floors. When we finally saw staff on the 15th floor, they casually dismissed it, saying it was a false alarm caused by someone showering without turning on the exhaust fan. The front desk staff were still busy assisting other guests. Throughout this entire ordeal, my phone calls to the front desk went unanswered. No one from the hotel contacted us about the false alarm, and no one took responsibility for the incident. Now, over 40 hours later, my legs are still aching, and I'm experiencing heart palpitations and insomnia, unable to sleep.

Had a wonderful stay at Kimpton! The hotel's ambiance is stylish and minimalist, and the public areas are clean and comfortable. The in-room facilities are new and well-maintained, and the space is tidy and refreshing, making for a very pleasant experience. Rachel at the front desk was incredibly welcoming and helpful. She added me on WeChat, making communication super smooth. Her travel recommendations were practical, and she responded promptly to my inquiries. The hygiene was reassuring, and the service was genuinely warm. Overall, a truly comfortable and satisfying stay.

I was upgraded to a slightly higher floor for free and was also able to check in early (around 12 PM), so the overall service was excellent. They have a social hour at the lobby bar from 5 PM to 6 PM, where you can enjoy complimentary red wine, white wine, or a non-alcoholic special. On the day we visited, the snack offered was a small piece of cake. The breakfast changed slightly each day (we stayed for three days), perhaps by about 30%. The rooftop infinity pool is absolutely stunning; I highly recommend bringing a swimsuit. We forgot ours and could only admire it from afar. Their most touted feature (and supposedly available in every room) is the spectacular Victoria Harbour view, though this is only true on clear days. The downside is the lack of privacy due to the close proximity of the rooms. When enjoying the beautiful view, there's a slight concern because, due to the hotel's design, your neighbors on either side can see quite clearly into your room. If this bothers you, you can draw the curtains, but then you'll lose the view.