Raffles Singapore

The room door is quite thick, so horizontal soundproofing is decent. However, due to the old building structure, the floorboards creak loudly when there are guests upstairs, which can be disruptive to sleep. Overall, it's acceptable and worth experiencing.

Let's not even talk about value for money when staying here. The ambiance is top-notch, an oasis of calm amidst the hustle and bustle, with a large courtyard. The hotel is teeming with greenery, and it's connected to a shopping complex – you'll get lost without a map if you wander aimlessly. The hotel itself has a historical charm that's quite fun to explore. We were given two complimentary Singapore Slings and got to experience the lively Long Bar, famously covered in peanut shells. The guest rooms are very high-tech, with all the lights, air conditioning, TV, and audio controlled smartly via a tablet. In terms of service, quite a few staff members speak Chinese, even though they told me no one did when I called to inquire. We encountered a very nice room manager who proactively introduced us to the hotel on our way, and even helped us book the bar – highly commendable. The butler service was available but slow. The reason for the 3-star rating is because they made a ridiculous error with our breakfast bill: they charged us for five breakfasts when we only had two adults and one child, simply because we moved tables. They were not proactive in resolving it, and I wasted at least 35 minutes of my life battling over something that could have been easily clarified by asking the staff who served us for two consecutive days. I didn't send an email to complain because most of the other hotel staff were incredibly polite and nice; they remembered our names from the moment we walked in and tried their best to meet all our needs. The cafe at the entrance is good, and the barista even passionately trashed the hotel's coffee, which was amusing! 🤣