SpringHill Suites Providence West Warwick

Everything was good but our toilet was not working upon arrival and once working it took a long time to flush with holding the handle down.

Room was not well cleaned/prepped with supplies, pool area was filthy, room keys had issues and pool was not available all morning the following day. Kids were disappointed.

The man working at the front desk was great. I didnt catch his name but he was very friendly, curteous, and helpful and really went above and beyond to make us feel welcome. We even heard other guests talking about how wonderful he was. Give that man a raise!

The first room smelled badly of tobacco smoke, so I called the front desk immediately to make sure we were not blamed. They moved us to a new room and the stay was perfect from that point out. Breakfast was great - scrambled eggs, sausage, breakfast sandwiches, waffles. Large indoor hot tub and pool. Clean and comfortable room.

Rooms were nice, location was great-close to everything. Breakfast wasn’t that great- by the second day we were it. But the staff was amazing. Even though it took three hours for our rooms to be ready, the staff were very friendly tried to accommodate the best they could and very informative.

Everything was clean, fresh breakfast, drinkable coffee, clean rooms and very friendly staff

I never used the hotel . I had an emergency and I wasn’t able to come and I still got charged. I am done with ******* and springhill suites.

Rooms are fantastic. Always clean and such a nice layout. Staff is fantastic as well

Check in was quick and easy. Staff was friendly and polite. Breakfast had plenty of options